About our Podcast: THE EDGE
Welcome to Skillsoft’s podcast, The Edge, a platform designed to help leaders and learners alike unleash their edge. In this series, host and CMO, Michelle Boockoff-Bajdek, sits down with a variety of quests – from customers, to partners, to industry influencers – to engage in candid, thought-provoking conversations on the topic of learning and growth in the workplace.
Putting Action into DEI
On this two-part episode, we discuss a movement that’s been at the forefront over the past year: Diversity, Equity, and Inclusion (DEI). While 2020 brought an influx of knowledge and awareness to DEI, this is only the first step. We’ve seen DEI 101, but what does the 201 look like? The 301? To help answer this question, we invite two individuals who recently shared their stories to make Skillsoft’s new DEI courses so personal and powerful.
Return to Work – Going Beyond Unlocking Your Doors
Over the past year and a half organizations who transitioned to a remote work model amid the pandemic have grappled with how to successfully prepare their employees for a return to physical workspaces when the time is right – but it’s not as simple as just unlocking the doors. Martin Falkenberg, CHRO of SUEZ North America, shares how their organization, a business that was deemed an essential service, implemented a return-to-work plan that ensured the health and safety of their employees throughout the pandemic. We also invite a special guest to provide their expertise on the topic.
How to Build a True Learning Culture
Join us for part two of The Edge’s second season kick-off with our guest Ben Sieke, Director of Talent Development and Learning for Delta Dental of California and affiliates. Ben provides insight into the complexities involved in building a culture of learning within an organization, reflecting on the importance of infrastructure, mindsets, and relationships. In a spirited conversation with The Edge host, Michelle Boockoff-Bajdek, Ben also shares how fellow leaders can look to encourage this culture among their workforces.
Winning Customers’ Hearts and Minds Through Power Skills
The Edge is back and bolder than ever with our first guest of Season 2, Ben Sieke, Director of Talent Development and Learning for Delta Dental of California and affiliates. In this first episode, Ben shares how the organization developed a customized learning program for its customer service representatives. The goal? Deliver innovation to the human side of the customer experience, by building reps’ skills in areas such as problem-solving. The outcome? Reinvigorate the contact center to not only meet, but go above and beyond customers’ expectations—leading to increased customer satisfaction and net promoter ratings.
Women in Exodus: Reversing the Pandemic’s Unjust Effects – Part 3
We’ve returned to finish the conversation we started in our special miniseries of The Edge, “Women in Exodus: Reversing the Pandemic’s Unjust Effects.” In our final episode, we talk all about solutions. Join us, as Dr. Tan Morales, Global Vice President of Talent Transformation for Equifax, and Dr. Merary Simeon, Vice President of Diversity & Engagement at PepsiCo, share their expertise on empowering women to advocate for themselves and forge new career pathways.
Women in Exodus: Reversing the Pandemic’s Unjust Effects - Part 1 & 2
Millions of women have exited the global workforce since the pandemic began. It’s time to do something about it. In honor of Women’s History Month and International Women’s Day, we return with a special miniseries of The Edge podcast, “Women in Exodus: Reversing the Pandemic’s Unjust Effects.” Five of Skillsoft’s female leaders will discuss the pandemic’s long-term global effects on gender equality, the workforce, and women’s advancement. In part one, our leaders set the stage by exploring the roots of the pandemic’s disproportionate effects on women. In part two, our leaders recommend solutions they believe will be essential to bring women back into the workforce and restoring the gains they’ve lost. Then our leaders close out their discussion by sharing personal stories of the challenges, bias, and inequality they have faced in their own careers.
“Safety First” – The New Motto for All
This week we share with you the last episode of Season One of The Edge. Alison Cowan, of Brunswick Corporation, shares insight on how the organization navigated a safe return-to-work plan amid COVID-19, while continuing to nurture the development of team members remotely.
Aligning Mission-Driven Organizations with Mission-Driven Leaders
What happens when perfect alignment occurs between the values of a mission-driven organization and the values of a mission-driven leader? Skillsoft’s new Customer Market Leader, Leadership and Business Solutions, Rashim Mogha, touches on her personal journey of being a female leader, creating empowerment through innovation, and the power of positive leadership.
Safeguarding Against the Undercurrent of Volatility
Compliance training isn’t just important, it’s mission-critical. Skillsoft VP of Compliance Products, Norm Ford, shares his insights on the risks and threats organizations will have to safeguard against in the years to come and how companies can become better prepared to react during times of volatility.
Weathering Change Signals Need for Digital Dexterity
“Trust cautiously, sanitize frequently, share carefully, and cover exposures.” What does this have to do with our work lives, and how does it relate to developing digital dexterity? Skillsoft VP of Technology and Developer Products, Mike Hendrickson, rejoins host Michelle Boockoff-Bajdek to explain, and provides insight into Skillsoft’s annual Signals report, Lean Into Tech: 2020 Tech Skills Trends & 2021 Predictions.
Five Predictions for 2021 from Skillsoft Leaders
In this special five-part series of The Edge, we bring together five of our Skillsoft leaders to share their predictions for 2021 – touching on key trends, challenges, and opportunities for the year to come and the role they will play in shaping the workforce as we know it.
Embracing our Humanity: Accepting Vulnerability and Authenticity
What stops us from saying how we really feel and being who we really are? Jez Rose, renowned behavior expert, broadcaster, and award-winning writer, speaker, and host (and may we also mention, master bee-keeper) shares his insight on accepting authenticity and vulnerability and embracing what it means to be ‘human.’
A Talk with the Next Generation of Leaders
What happens when you’re entering the workforce in the middle of a global pandemic? Resiliency comes into the picture. Our very own Skillsoft interns join to discuss the power of resiliency in navigating these unprecedented times.
What Does it Mean to ‘Belong’ at Work?
Su Joun, a diversity and inclusion scholar and practitioner, professor, and principal at Diversity@Workplace Consulting Group, joins us on this week’s episode of The Edge to discuss how we can create a sense of belonging for all in the workplace.
Canon's Kyosei: It's More Than Just Company Culture
When you hear the name 'Canon' your mind probably jumps to the digital imaging company, but the term "Kyosei" might not ring the same bell. Gerard Pieterse, Director People Development at Canon EMEA shares what Kyosei means to Canon's company culture through the incredible story of their Bike for Congo initiative.
Transitioning to a New Reality for L&D
During these times of rapid change, comes the transition to a new reality, Michael Rochelle, Chief Strategy Officer and Principal HCM Analyst at Brandon Hall Group, shares insights on transformation in the learning and development field.
The Changing Face of the CLO
Charged with helping learners, employees and organizations reach their potential; the role of the Chief Learning officer is invaluable. In today’s episode of The Edge, host Michelle Boockoff-Bajdek welcomes Elisa Vincent, Vice President of Global Talent Enablement at Skillsoft as co-host. They are joined by Dr. Karen Wolf, Chief Learning Officer of ManTech International and Emma Engel, Chief Learning and Inclusion Officer of Unisys to discuss the continuously evolving role of the CLO during transformative times.
The Power of Collaboration When Designing Learning Experiences
Challenging the traditional model of working in silos, many companies are taking more collaborative approaches to product development. In this episode, host Michelle Boockoff-Bajdek introduces two guests Denise Accuradi, Global Manager of Virtual Learning at Manpower Group, and Potoula Chresomales, Senior Vice President of Product Management at Skillsoft, to discuss Skillsoft's design partner program that allows customers to contribute to the product roadmap.
Hands-on Training - Virtually
Joel Sklar, Senior Learning Designer at FM Global, shares how the global insurance company took its training program for Risk Consultant Engineers, which included training at a lab that replicates warehouse-sized fires, online.
Showing Up Virtually
In times of crisis, you can see a person’s true character in how they “show up” for the people who depend on them. This adage speaks volumes for full-service global event production company, PSAV. In this episode, host Michelle Boockoff-Bajdek and guest Derek Blake, Divisional Vice President, Global Learning & Development, for PSAV discuss how the company approached the recreating of shared, impactful experiences in a transformed world.
Human Capital Leaders and Covid-19
Josh Bersin, a thought leader in the global talent market, discusses how HR leaders adapting to new roles and responsibilities.
Shifting An Organization’s Mindset
Beth Teixeira, Director of Learning at Comscore, discusses a pivotal turning point for the organization and how it transformed culture and mindset.
Bias Exists in Our Technology
Communications Intern Bethelly Jean-Louis and Dr. Ruha Benjamin, esteemed author/professor of African American Studies at Princeton University, talks with Michelle about discrimination and bias within technology.
Evolution of Leadership
Paul Michelman, Editor in Chief of MIT Sloan Management Review, discusses the evolving nature of leadership as companies reach digital maturity
Fostering a Learning Culture
Kelly Moyle, senior HCM consultant at Cox Enterprises, explores the impact of empowering all employees with access to learning and development opportunities.
Inclusion and the Growth Mindset
Special Olympics athlete Emanuelle Dutra Fernandes de Souza and Chief of Organizational Excellence Denis Doolan chat about maintaining international community and inclusion during the pandemic.
Reskilling a Workforce at Scale
Helen Sussex, the Director of Global Learning Design and Creation at CGI, discusses how CGI has navigated reskilling, upskilling, and futureproofing its workforce amid the Coronavirus pandemic.
Safety Success at 30,000 Feet
No compliance? No takeoff. American Airlines’ Kari McClure, Director of Learning Experience, speaks about the importance of compliance training before any and all flights.
Creating Authentic Connections in a Virtual Landscape
In this episode of The Edge, David Meerman Scott, author of Fanocracy, joins host Michelle Boockoff-Bajdek to discuss how brands and people are addressing the challenge of maintaining authentic, creative connections virtually during a time of uncertainty.
What's Next for Workplaces?
Ester Martinez, the CEO and Editor-In-Chief of People Matters, talks about adjusting to remote work and how this transformation has created irrevocable changes for the future of workplaces
La’Wana Harris, Certified Diversity Executive and ICF Credentialed Coach, explores reimagining equity and inclusion in a time of reignited national conversations.
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