What is the return policy?

Most unopened items in new condition and returned within 90 days will receive a refund or exchange. Some items have a modified return policy noted on the receipt or packing slip. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange. Items purchased online or in-store may be returned to any store. Online purchases may be returned via a major parcel carrier. Click here to initiate a return.

How long does it take to process a refund?

We will reimburse you for returned items in the same way you paid for them. For example, any amounts deducted from a gift card will be credited back to a gift card. For returns by mail, once we receive your return, we will process it within 4–5 business days. It may take up to 7 days after we process the return to reflect in your account, depending on your financial institution's processing time.

What is the policy for late/non-delivery of items ordered online?

Our local teams work diligently to make sure that your order arrives on time, within our normal delivery hours of 9AM to 8PM in the recipient's time zone. During busy holiday periods like Christmas, Valentine's and Mother's Day, we may extend our delivery hours before 9AM and after 8PM to ensure that all gifts are delivered on time. If for any reason your gift does not arrive on time, our dedicated Customer Service agents will do everything they can to help successfully resolve your issue. Click here to complete the form with your order-related question(s).

When will my credit card be charged?

We'll attempt to securely charge your credit card at the point of purchase online. If there's a problem, you'll be notified on the spot and prompted to use another card. Once we receive verification of sufficient funds, your payment will be completed and transferred securely to us. Your account will be charged in 24 to 48 hours.

Will I be charged sales tax for online orders?

Local and State sales tax will be collected if your recipient's mailing address is in: Arizona California Colorado

Ethics Training for a Compliant Workplace

Mitigate risk, provide consistency, enhance culture, live your values, and fuel growth by educating employees on the laws, regulations, and expected behaviors that affect their daily activities.

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ACCURACY

Skillsoft's courses are developed in conjunction with experienced practicing lawyers who specialize in confronting challenging compliance issues every day

TRANSPARENCY

Organizations may communicate legal standards and internal expectations to employees — reducing the risk of violations to build an ethical and lawful culture.

RELEVANCY

Our courses use real-world simulations and up-to-date training materials that align with important regulations, helping you avoid financial and reputational consequences.

Align training programs to your organization’s core business objectives
Provide up-to-date compliance content reflecting current laws and regulations
Reduce operational costs and inefficiencies associated with training
Utilize technology to increase efficiency across your Compliance, Legal, HR, and Learning & Development departments
Set the tone for conducting business in a legal and ethical manner

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What’s your ethics and compliance training strategy? Skillsoft provides employees with direction to help mitigate risk.

WORKPLACE HARASSMENT

Harassment and discrimination in the workplace are demoralizing to their victims and have a negative impact on the work environment.

INSIDER TRADING

Illegal insider trading is harmful to the marketplace and can seriously undermine investor confidence.

PRIVACY & DATA PROTECTION

Avoid the costly consequences of data loss while protecting your organization’s reputation.

CUSTOMIZE LEGAL, ETHICS, AND COMPLIANCE TRAINING COURSES

Tailor course materials to align with your organization’s unique objectives with Skillsoft’s compliance and ethics training program. Adapt courses for specific audiences within your organization — including your own policies, videos, and other resources.

READ ABOUT LENOVO'S EXPERIENCE

DISCOVER THE TOP LEGAL AND ETHICAL RISKS IN THE MODERN WORKPLACE

There are many legal and ethical risks in the modern workplace. Employers must decide which of these is most impactful to the organization -- and help employees navigate the challenge and mitigate the risk. Your organization's code of conduct can help.

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Using Training as a Tool to Support ESG Priorities

The utility industry has become essential to worldwide decarbonization efforts. Hence, there has been an increasingly sharp focus on broad ESG measures in this sector. Learn how PNM Resources ensures the well-being of its employees to help accomplish this goal.

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