Corporate Performance Management Best Practices: A Case Study Approach to Accelerating CPM Results

  • 4h 16m
  • Bob Paladino
  • John Wiley & Sons (US)
  • 2013

Corporate performance management consists of a set of processes that help organizations optimize their business performance. It provides a framework for organizing, automating and analyzing business methodologies, metrics, processes and systems that drive business performance. Corporate Performance Management Best Practices will help your organization benchmark itself against the best.

  • Written by the winner of three globally accepted performance management awards
  • Focuses on a single case study chronicling a health care system's corporate performance management journey
  • Explores how the use of corporate performance management methods has created significant and broad based improvements in patient satisfaction scores, medical outcomes, people development, and corporate shared services and clinical processes

Revealing practical techniques that can be adopted at all levels of an organization, from facilities manager to HR manager to CFO to CEO, Corporate Performance Management Best Practices provides a proven implementation model that accelerates breakthrough results.

About the Author

Bob Paladino, founder of Bob Paladino & Associates, LLC (paladinoassociates.com), is a former executive and longtime thought leader and implementation practitioner in the CPM field. His firm advises boards of directors, executives, and governments, and offers a full suite of CPM services for rapidly implementing and integrating proven best practices to drive breakthrough results.

He contributes to leading research projects at several institutes and has established dozens of CPM offices and core processes for leading companies. He is a highly-sought-after speaker for industry and trade events and executive roundtables with experience in over 60 cities globally.

He donates royalties from all books to the United Flight 93 Tower of Voices national memorial as well as to Salute America's Heroes, an organization dedicated to providing aid to wounded and disabled military veterans and their families.

In this Book

  • Introduction
  • Corporate Performance Management Core Best Practices
  • Corporate Performance Management at MidMichigan Health
  • Principle 4: Improve Performance—The MidMichigan Health System Journey
  • Improve Performance Best Practices
  • Shared Services: 10-Step Team Best Practice Cases
  • Support Units: 10-Step Team Best Practice Cases
  • Core and Specialty Businesses: 10-Step Best Practice Cases
  • Improve Performance Self-Scoring Diagnostic and Roadmap