Flawless Consulting: A Guide to Getting Your Expertise Used, 4th Edition
- 5h 19m
- Peter Block
- John Wiley & Sons (US)
- 2023
An expert discussion of the timeless fundamentals and latest tools that form the foundation of successful influencing
Renowned consultant and author Peter Block delivers the latest and fourth edition of his best-selling Flawless Consulting, an intuitive and insightful step-by-step guide to the five phases of effective consulting. The book offers a deep exploration of the skills, tools, and behaviors required to successfully influence others. You'll see exactly what you need to say and do to help others achieve their goals, whether you are an internal or external consultant or anyone in a leadership position who wants to build effective partnerships in business, healthcare, education, or community work.
Along with newly updated examples, case studies, stories, and suggestions for putting the flawless consulting process into everyday practice, you'll find:
- A new section for consultants living in a highly virtual world that explains how to achieve authentic engagement with your clients in virtual and hybrid environments
- Invaluable information for leaders and internal consultants operating within their organizations
- Concise and digestible techniques for successful contracting and discovery
For over 40 years Flawless Consulting has been the go-to guide to building trust and structuring meaningful partnerships with others for greater influence and impact. This latest edition ensures that the book will remain the gold standard in the industry for many years to come.
About the Author
PETER BLOCK is a bestselling author and veteran consultant who creates workplaces and communities that work for everyone. He is the founder of Designed Learning, a training company that offers workshops to build the skills outlined in his books.
In this Book
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Introduction—What is Enduring | What is New | Keeping It Simple
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A Consultant by Any Other Name …
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Techniques are Not Enough
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Being Right—Really
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Flawless Consulting
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Contracting Overview
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The Contracting Meeting
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Some Nuances of Contracting
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Some Agonies of Contracting
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The Internal Consultant's Dilemma
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Understanding Resistance
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Dealing with Resistance
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Technology—A Marriage of Myth, Convenience, and the Virtual Hour
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From Diagnosis to Discovery
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Whole‐System Discovery
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Discovering Gifts, Capacities, and Acting on What We Know
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Focusing on the Picture
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Preparing for Feedback
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Managing the Meeting for Action
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Implementation
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The Structures of Engagement
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Transformation Will Not Be Televised, Livestreamed, or Managed
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Further Reading
