MIT Sloan Management Review Article on Let's Call Quiet Quitting What It Often Is: Calibrated Contributing

  • 4m
  • Jim Detert
  • MIT Sloan Management Review
  • 2023

Janet is a pharmacist who worked in person throughout the pandemic, enduring daily risk to her own health and a stream of abuse from scared, frustrated customers. For this commitment, she made less than 1% of the salary of her company’s CEO in each of the past three years.

Alex works in IT support. For several years, he actively tried to help improve his group’s efficiency and culture but found his ideas repeatedly ignored. When the pandemic hit, he figured management would finally listen to and act on his insights about how to keep virtual workers positive and productive. He was wrong.

About the Author

Jim Detert is the John L. Colley Professor of Business Administration at the University of Virginia’s Darden School of Business and the author of Choosing Courage: The Everyday Guide to Being Brave at Work (Harvard Business Review Press, 2021).

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  • MIT Sloan Management Review Article on Let’s Call Quiet Quitting What It Often Is—Calibrated Contributing