MIT Sloan Management Review Article on Optimizing Return-to-Office Strategies With Organizational Network Analysis

  • 7m
  • Peter Gray, Rob Cross
  • MIT Sloan Management Review
  • 2021

Leaders of organizations large and small are struggling to define return-to-office strategies that reflect an appropriate balance of in-person and virtual interactions. In the absence of data, many leaders are advocating for hybrid models based on intuition. You don’t have to look far to find examples of companies advocating for policies fueled by a desire to get back to “seeing people,” or the blanket belief that engagement or innovation is suffering in virtual settings. But such approaches don’t optimize business performance, innovation, or engagement, because they are blind to the informal networks through which collaborative work happens.

About the Author

Rob Cross is the Edward A. Madden Professor of Global Leadership at Babson College.

Peter Gray is a Professor at the McIntire School of Commerce at the University of Virginia.

Learn more about MIT SMR.

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  • MIT Sloan Management Review Article on Optimizing Return-to-Office Strategies With Organizational Network Analysis