The Savvy Manager: 5 Skills That Drive Optimal Performance

  • 3h 12m
  • Jane R. Flagello, Sandra Bernard Dugas
  • Association for Talent Development
  • 2009

Managing people effectively is difficult and the best practitioners understand that it is more art than science. The Savvy Manager is a book that embraces this notion while challenging readers to develop five core strengths all great managers possess. According to the authors, savvy managers; self-manage (recognize their own core values; reflect (quietly contemplate and think without judgment; act consciously (wisely choose their actions); collaborate (extend respect to all employees); and evolve (constantly grow and learn). To help you on the learning journey, the authors provide valuable signage including real time case studies, tips in the form of savvy translation, use it or lose it, and reflection sidebars. Dozens of worksheets and exercises help put what you learn into action.

About the Authors

Jane R. Flagello, EdD, is an enthusiastic, results-oriented professional with more than 30 years of experience in business and education. She believes that organizations bring about sustainable change and become great places to work when employees learn new ways of interacting with one another. Her coaching focuses on the core domains of communication, team effectiveness, leadership development, conflict resolution, and career management. She has worked with organizations in manufacturing, education, and technology and has assisted entrepreneurs with business startups. She is a senior professor at DeVry University's Addison, Illinois, campus, where her application-oriented teaching style bridges the theory-to-practice gap. Her doctorate is in adult continuing education from Northern Illinois University. She is a certified ontological coach and a certified client facilitator of the Covey 7 Habits of Highly Effective People program.

Sandra Bernard Dugas, PhD, is a professional executive coach, master trainer, and facilitator. Her successful Lafayette, Louisiana, businesses have garnered national recognition. She serves as an adjunct faculty member of the Human Capital Development PhD Program and the Master of Science in Workforce Training and Development Graduate Program at the University of Southern Mississippi. She also serves as a facilitator in the Training and Development Certificate Program at the Jack and Patti Phillips Workplace Learning and Performance Institute. Through her coaching/facilitating business, Dynamic Adventures, she partners with executives, managers, and teams in Gulf Coast organizations to maximize performance in the workplace. She is an invited presenter and featured speaker for conferences and workshops across the United States. She received her master's and doctoral degrees from Louisiana State University. She is an avid reader, veteran traveler, and dedicated lifelong learner.

In this Book

  • Finding Your Savvy
  • Discovering Your Prism of Perception
  • Addressing Emotions: The Third Rail of Managing
  • Embracing Change
  • Demystifying Motivation
  • Mastering Communication
  • Harnessing Enlightened Power
  • Developing Authentic Leadership
  • Living Your Learning


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