CISA 2022: IT Resources & Monitoring

CISA    |    Expert
  • 14 videos | 1h 14m 44s
  • Includes Assessment
  • Earns a Badge
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CISA 2022: Technology resources, service level management, monitoring, and quality management all play crucial roles in information systems management and represent key areas of focus for information system (IS) auditing. In this course, you will explore IT resources and monitoring, beginning with a review of common technology components, IT resource management, service-level management, and service-level agreements. Then you will learn about performance baselines, Windows and Linux performance monitoring, and cloud-based performance monitoring and alerts. Finally, you will discover key aspects of quality management, IT quality management frameworks, and quality management best practices. This course helps prepare learners for the ISACA certification exam, Certified Information Systems Auditor (CISA).

WHAT YOU WILL LEARN

  • Discover the key concepts covered in this course
    Outline common technology components that constitute an information system (is)
    Provide an overview of it resource management and the role it plays in is auditing
    Describe key concepts of service level management, types of service level management, and the service level management process
    Describe how performance is related to slas and the difference between slas and operational-level agreements
    Establish a baseline of normal performance in windows
    Monitor performance metrics in a windows environment
  • Monitor performance metrics in a linux environment
    Monitor performance metrics in a cloud computing environment
    Configure cloud-based alerts
    Describe quality management in information technology and how organizations can leverage it
    Provide an overview of various it quality management frameworks and their basic properties
    Outline best practices for quality management in an organizational setting
    Summarize the key concepts covered in this course

IN THIS COURSE

  • 1m
    In this video, we will discover the key concepts covered in this course. FREE ACCESS
  • 5m 43s
    After completing this video, you will be able to outline common technology components that constitute an information system (IS). FREE ACCESS
  • Locked
    3.  IT Resource Management
    5m 38s
    Upon completion of this video, you will be able to provide an overview of IT resource management and the role it plays in IS auditing. FREE ACCESS
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    4.  Service Level Management
    5m 27s
    After completing this video, you will be able to describe key concepts of service level management, types of service level management, and the service level management process. FREE ACCESS
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    5.  Service-level Agreements (SLAs)
    5m 54s
    Upon completion of this video, you will be able to describe how performance is related to SLAs and the difference between SLAs and operational-level agreements. FREE ACCESS
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    6.  Establishing Performance Baselines
    6m 1s
    During this video, you will learn how to establish a baseline of normal performance in Windows. FREE ACCESS
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    7.  Monitoring Performance in Windows
    6m 23s
    Find out how to monitor performance metrics in a Windows environment. FREE ACCESS
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    8.  Monitoring Performance in Linux
    6m 47s
    In this video, discover how to monitor performance metrics in a Linux environment. FREE ACCESS
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    9.  Monitoring Performance in a Cloud-based Environment
    6m 14s
    Learn how to monitor performance metrics in a cloud computing environment. FREE ACCESS
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    10.  Configuring Cloud-based Performance Alerts
    7m 15s
    In this video, find out how to configure cloud-based alerts. FREE ACCESS
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    11.  Quality Management
    5m 51s
    After completing this video, you will be able to describe quality management in information technology and how organizations can leverage it. FREE ACCESS
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    12.  IT Quality Management Frameworks
    6m 15s
    Upon completion of this video, you will be able to provide an overview of various IT quality management frameworks and their basic properties. FREE ACCESS
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    13.  Quality Management Best Practices
    5m 21s
    After completing this video, you will be able to outline best practices for quality management in an organizational setting. FREE ACCESS
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    14.  Course Summary
    54s
    In this video, we will summarize the key concepts covered in this course. FREE ACCESS

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

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