CompTIA Network+: Network Operations

CompTIA Network+    |    Intermediate
  • 15 videos | 1h 30m 38s
  • Includes Assessment
  • Earns a Badge
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The goal of network operations is typically to monitor, manage, and respond to network-related incidents to ensure a network's overall availability and performance is not compromised. In this course, you'll learn about statistics and sensors available to ensure network availability. You'll explore the Simple Network Management Protocol and how it works, and examine using network device logs. You'll also learn about interface statistics, errors, and alerts, as well as environmental factors and sensors that relate to temperature, humidity, electrical, and flooding. You'll then learn about organizational documents and policies, and learn how to plan for incident response, disaster recovery, and business continuity. Lastly, you'll explore hardening and security policy planning strategies, and common documentation every organization should maintain. This course is one of a collection of courses that prepares learners for the N10-008: CompTIA Network+ certification exam.


  • discover the key concepts covered in this course
    recognize different device and network metrics, including central processing unit (CPU) usage, memory, network metrics, bandwidth, latency, and jitter
    describe the Simple Network Management Protocol (SNMP) and how it works
    outline the purpose of network logging features including traffic and audit logs, syslog, and logging severity levels
    recognize key network interface statistics such as link state, speed/duplex, send/receive traffic, cyclic redundancy checks (CRCs), protocol packet and byte counts
    outline the most common interface errors and alerts including CRC errors, giants, runts, and encapsulation errors
    outline key environmental factors and sensors such as temperature, humidity, electrical, and flooding
    recognize how to determine network performance and availability baselines
  • describe NetFlow data and how to analyze it
    recognize how to determine uptime percentages and types of downtime
    describe how to create organizational plans and procedures for network operations including change management, incident response, disaster recovery, standard operating procedures, business continuity, and system life cycle
    outline the purpose and features of policies used to ensure network hardening and security including policies for passwords, acceptable use, bring your own device (BYOD), remote access, onboarding and offboarding, security, and data loss prevention
    outline the purpose and features of common documentation for network operations including physical network diagrams, logical network diagrams, wiring diagrams, site surveys, audit and assessment reports, and baseline configurations
    outline the purpose and characteristics of common network operations agreements, including the non-disclosure agreement (NDA), service-level agreement (SLA), and memorandum of understanding (MOU)
    summarize the key concepts covered in this course


  • 1m 47s
  • 9m 49s
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    3.  Simple Network Management Protocol
    5m 50s
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    4.  Network Device Logging
    6m 39s
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    5.  Common Network Interface Statistics
    7m 2s
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    6.  Common Network Interface Errors
    4m 48s
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    7.  Environmental Factors and Sensors
    7m 3s
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    8.  Network Performance and Availability Baselines
    4m 13s
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    9.  NetFlow Data Analysis
    5m 45s
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    10.  Network Uptime and Downtime
    9m 15s
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    11.  Organizational Planning and Procedures
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    12.  Network Security Policies
    8m 8s
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    13.  Common Network Operations Documentation
    5m 51s
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    14.  Common Network Operations Agreements
    3m 24s
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    15.  Course Summary
    1m 4s


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