Communication Essentials

What you will learn

Become a better communicator using these practical strategies on presentation skills, listening, body language, and writing well. Learn to communicate more effectively and confidently in your day-to-day interactions with colleagues, customers, and family.


Communicating with Confidence

Course | 20m 11s

Communicating with confidence is critical to your message being successfully received. Feeling confident in a high stakes situation is not always easy but with effort, confidence can be cultivated and improved.

In this course, you'll learn about being an effective speaker. You'll discover ways to prepare, techniques to avoid being nervous and how to use your voice and body language to communicate with self-confidence.

Free Access

Making an Impact with Non-verbal Communication

Course | 19m 2s

There are many parts of the brain that have not changed much since the time of our earliest ancestors. We are still wired to respond automatically when we're afraid, threatened, disgusted, surprised, or happy. But we've come a long way in our development and understanding of non-verbal communication mechanisms.

In this course, you’ll learn how our attitude and tone, as well as body language such as posture, gestures, and facial expressions, can have significant impact on the way we communicate. You’ll explore techniques to help you project a positive attitude and presence. You’ll also discover how to read other people’s body language.

Free Access

The Art & Science of Communication

Course | 15m 55s

There is a science behind communication, including how we react neuro-physiologically to others – through verbal communication such as their words and tone, as well as the non-verbal communication of their actions and body language. There's also an art to communication, allowing your authentic self to shine through and allowing the exchange with another person to unfold naturally.

In this course, you’ll learn about the art and science of communication. You’ll explore techniques for connecting with your audience and building trust with them so that your communication intention is clear and understood. You’ll also learn the basic principles of assertive communication that is positive and not aggressive.

Dig Deeper

How Skillsoft Moves the Needle

Research shows that organizations with a strong learning culture outperform their peers in terms of innovation, productivity, quality, and market leadership. So if organizations can use learning as a…


Instructional Design Model for Courseware

This paper describes the instructional design model and principles at the core of Skillsoft Courseware. The paper also discusses a variety of learning theories and instructional strategies that are…