Digital Automation
- 3 Courses | 1h 14m 26s
- 17 Books | 42h 45m
- 4 Audiobooks | 34h 11m 29s
Digital transformation enables business process automation. Process automation tools cut costs, eliminate errors, and speed up processes. Process automation refers to the use of digital technology to perform a process or processes in order to accomplish a workflow or function. There are a wide variety of business processes and activities that can be automated, and you'll learn more about those here.
GETTING STARTED
Enhancing the Customer Experience with HCI
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1m 37s
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5m 3s
COURSES INCLUDED
Enhancing the Customer Experience with HCI
Human-computer interaction (HCI) deals with how people and automated systems interact and communicate with each other. It's an academic, often theoretical field that overlaps with the User Interface, or UI, and the User Experience, UX, to explore and improve the way that humans interact with the digital world. The field of HCI seeks to understand what it means to be a user of a computer, and by extension, tablets, smartphones, digital personal assistants, and the like, and how to create the kinds of products and services that will work seamlessly. As such, HCI is being utilized by businesses to add value to their enterprise in many different ways. In this course, you'll learn about enhancing the customer experience through HCI and explore possible customer barriers and technical limitations involved. You'll also learn to recognize best practices for developing HCI applications and identify current HCI trends. This course covers the benefits, challenges, best practices, and trends of HCI.
6 videos |
23m
Assessment
Badge
PMI PDU
Implementing a Process Automation Strategy
Implementing a process automation strategy improves business efficiency. Organizations are increasingly leaning toward business automation strategies to improve efficiency and productivity. For many organizations, it's either automate or get left behind. In this course, you'll learn how digital automation can optimize your organization's processes, what the capabilities of automation software are, and the key elements of effective automation software. You'll also learn how to map out an automation strategy, as well as tips and best practices for creating and implementing an automation strategy.
7 videos |
26m
Assessment
Badge
PMI PDU
Exploring Business Process Automation
Business tasks that are monotonous, repetitive, and routine are prone to human error, cause boredom, and erode employee motivation. Business automation can reduce risk and save time, and it offers a wide range of other business benefits, including putting employees to better use working on tasks that require creative, critical, and higher ordered thinking skills. Implementing business process automation (BPA) can increase productivity, but it's not suitable for every situation. In this course, you'll learn about BPA, including digital automation, how and where to apply it, and the benefits of successful implementation. You'll also learn how to identify appropriate opportunities, as well as best practices for its use and pitfalls to avoid.
7 videos |
23m
Assessment
Badge
PMI PDU
EARN A DIGITAL BADGE WHEN YOU COMPLETE THESE COURSES
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.
Digital badges are yours to keep, forever.BOOKS INCLUDED
Book
MIT Sloan Management Review on Business Process AutomationIn this collection of articles from MIT Sloan Management Review, you'll learn if your business ready for the impact of artificial intelligence on your workforce, and how your organization can exploit the value of AI while augmenting its human capabilities.
1h 7m
By MIT Sloan Management Review
Book
MIT Sloan Management Review Article on Putting Responsible AI Into PracticeThis article from MIT Sloan Management Review provides a survey of individuals driving ethical AI efforts that finds that the practice has a long way to go.
5m
By Bogdana Rakova, Henriette Cramer, Jingying Yang, Rumman Chowdhury
Book
MIT Sloan Management Review Article on Why Your Board Needs a Plan for AI OversightThis article from MIT Sloan Management Review discusses how it's time for every board to develop a proactive approach for overseeing how AI operates within the context of an organization's overall mission and risk management.
8m
By Karen Silverman
Book
MIT Sloan Management Review Article on Strategy For and With AIThis article from MIT Sloan Management Review talks about how a company's strategy is defined by its key performance indicators and how artificial intelligence can help determine which outcomes to measure, how to measure them, and how to prioritize them.
11m
By David Kiron, Michael Schrage
Book
MIT Sloan Management Review Article on Self-Driving Companies Are ComingThis article from MIT Sloan Management Review automation can go far beyond cars. Self-driving company capabilities are closer than we realize.
6m
By Barry Libert , Megan Beck, Thomas H. Davenport
Book
MIT Sloan Management Review Article on Using Artificial Intelligence to Promote DiversityThis article from MIT Sloan Management Review talks about how AI can help us overcome biases instead of perpetuating them with guidance from the humans who design, train, and refine its systems.
6m
By H. James Wilson, Paul R. Daugherty, Rumman Chowdhury
Book
MIT Sloan Management Review Article on Four Ways Jobs Will Respond to AutomationThis article from MIT Sloan Management Review discusses how the level of threat from automation to a given profession depends on two factors: the type of value provided and how it's delivered.
5m
By Beth Humberd, Scott Latham
Book
MIT Sloan Management Review Article on Does AI-Flavored Feedback Require a Human Touch?This article from MIT Sloan Management Review discusses how companies must choose whether humans or machines should get the last word on employee performance.
3m
By Michael Schrage
Book
MIT Sloan Management Review Article on Could AI Be the Cure for Workplace Gender Inequality?In this article from MIT Sloan Management Review, learn how artificial intelligence replacing many of the workplace roles that men dominate.
4m
By Barry Libert , Megan Beck
Book
Fundamentals of Business Process ManagementFeaturing dozens of examples, more than 100 hands-on exercises, and numerous suggestions for further reading, this class-tested text encompasses the whole BPM lifecycle, including process identification, modelling, analysis, redesign, automation and monitoring.
8h 42m
By Hajo A. Reijers, Jan Mendling, Marcello La Rosa, Marlon Dumas
Book
A Pragmatic Guide to Business Process Modelling, Second EditionThis title will be removed from the Skillsoft library on April 29, 2024.
3h 48m
By Jon Holt
Book
Strategy and Business Process Management: Techniques for Improving Execution, Adaptability, and ConsistencyPreparing readers to master business process management (BPM), this book defines the planning framework and managerial mindset necessary to craft and drive highly effective business process improvement projects and continuous improvement programs.
4h 16m
By Carl F. Lehmann
Book
More Joel On SoftwareContaining a collection of essays from the author's web site, this "in-the-trenches" book offers a feast of opinions and impressions on software development, software design, running a software business, and so much more.
4h 46m
By Joel Spolsky
Book
Introduction to Software QualityProviding a comprehensive introduction to software quality and software process improvement, this clearly written and easy-to-follow book examines the various tools that support software engineering, and offers detailed coverage of software metrics and problem solving.
6h 18m
By Gerard O'Regan
Book
High Performance Through Business Process Management: Strategy Execution in a Digital World, Third EditionShowing how to achieve high performance successfully in a digital business environment, this book presents value-driven business process management as a successful method to turn strategy into people- and technology-based execution, quickly and at minimal risk.
4h 7m
By Mathias Kirchmer
Book
Supercharg3D: How 3D Printing Will Drive Your Supply ChainFeaturing case studies and illustrated examples from across industries, this book is a strategic and operational guide to using 3D printing to drive value in the supply chain.
4h 38m
By Len Pannett
Book
Driving Digital Transformation Through Data and AI: A Practical Guide to Delivering Data Science and Machine Learning ProductsAvoid being left behind and make data science and artificial intelligence a profitable part of your business with this practical guide to product delivery.
4h 15m
By Alexander Borek, Nadine Prill
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AUDIOBOOKS INCLUDED
Audiobook
Advanced Analytics and AI: Impact, Implementation, and the Future of WorkThis audio edition prepares business users for the era of cognitive analytics/artificial intelligence.
10h 46m 50s
By Tony Boobier
Audiobook
Artificial Intelligence for Marketing: Practical ApplicationsThis audio edition provides a nontechnical crash course to help you stay ahead of the curve.
11h 11m 24s
By Jim Sterne
Audiobook
The Technological SingularityThis audio edition explains the idea of technological singularity, and what it would mean if ordinary human intelligence were enhanced or overtaken by artificial intelligence.
6h 14m 54s
By Murray Shanahan
Audiobook
Humans Need Not Apply: A Guide to Wealth and Work in the Age of Artificial IntelligenceThis audio edition is a timely and accessible analysis of the promise and perils of artificial intelligence and a must-listen for business leaders and policy makers on both sides of the aisle.
5h 58m 21s
By Jerry Kaplan
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SKILL BENCHMARKS INCLUDED
Digital Automation
Digital transformation enables business process automation. Process automation tools cut costs, eliminate errors, and speed up processes. Process automation refers to the use of digital technology to perform a process or processes in order to accomplish a workflow or function. This benchmark evaluates your understanding of this topic. Being aware of potential knowledge gaps allows you to better understand your current competency and areas for improvement, so you can find suitable content and curate your own learning path. The courses recommended at the end of this benchmark can help you fill potential gaps in your knowledge.
10m
| 10 questions