Encouraging the Heart: A Leader's Guide to Rewarding and Recognizing Others

  • 10m 33s
  • Barry Z. Posner, James M. Kouzes
  • Skillsoft
  • 2017
For the new manager, team leader, business owner, and supervisor, Encouraging the Heart teaches readers to learn the skills needed to implement a guidance system within their businesses that engages and rewards employees. In this Review, we discuss the salient points of the book based on our interpretation of its contents.