Erasing Institutional Bias: How to Create Systemic Change for Organizational Inclusion

  • 4h 29m 17s
  • Ashley Diaz Mejias, Tiffany Jana
  • Berrett-Koehler Publishers
  • 2018

All humans have bias, and as a result, so do the institutions we build. Internationally sought-after diversity consultant Tiffany Jana empowers listeners to work against institutional bias no matter what their position is in an organization.

Building upon the revelatory power of her book Overcoming Bias, which addressed managing individual and interpersonal bias, Erasing Institutional Bias scales up the framework to impact systemic change in organizations. Jana and co-author Ashley Diaz Mejias bring together in-depth research on how biases become embedded into workplace cultures with practical and engaging tools that will mobilize listeners toward action. They confront specific topics such as racism, sexism, hiring and advancement bias and retribution bias, meaning when organizations develop a culture of aggression, and offer solutions for identifying and controlling them.

In this Audiobook

  • Chapter One - Understanding the Problem
  • Chapter Two - Start with You
  • Chapter Three - Occupational Bias
  • Chapter Four - Gender Bias
  • Chapter Five - Racial Bias
  • Chapter Six - Hiring/Advancement Bias
  • Chapter Seven - Customer Bias
  • Chapter Eight - Retribution Bias
  • Chapter Nine - Erasing Retribution Bias