Faster Cheaper Better: The 9 Levers for Transforming How Work Gets Done

  • 10h 17m 3s
  • Lisa Hershman, Michael Hammer
  • Recorded Books, Inc.
  • 2010

When the way you do things is screwed up (which is the case at most companies and business units), performance suffers. Michael Hammer's new book is a tool kit for transforming a business by improving the way it runs, whether it's a factory or a software company.

In this Audiobook

  • CHAPTER 1: Design: From the Worm's-Eye View to the Bird's-Eye View: The Principles of Designing Processes
  • CHAPTER 2: Measure for Measure: Getting Process Metrics Right
  • CHAPTER 3: Taking Ownership: Creating a New Role for a Process Organization
  • CHAPTER 4: Performers and Infrastructure: Getting End-to-End Work Done
  • CHAPTER 5: Leadership and Culture: Creating Change and Making It Stick
  • CHAPTER 6: Governance and Expertise: Keeping Process on Course
  • CHAPTER 7: Pulling It All Together
  • CHAPTER 8: Tetra Pak: A Business Transformed
  • CHAPTER 9: Gamesa: Creating a Company-wide Process Culture
  • CHAPTER 10: Four Aces: Coming Up Short
  • CHAPTER 11: Hattaway Inc.: The Band-Aid
  • CHAPTER 12: Acme Specialties: The Best-Laid Plans
  • CHAPTER 13: Modeling Process Maturity: Your Guide Through the Journey