Faster Cheaper Better: The 9 Levers for Transforming How Work Gets Done
- 10h 17m 3s
- Lisa Hershman, Michael Hammer
- Recorded Books, Inc.
- 2010
When the way you do things is screwed up (which is the case at most companies and business units), performance suffers. Michael Hammer's new book is a tool kit for transforming a business by improving the way it runs, whether it's a factory or a software company.
In this Audiobook
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CHAPTER 1: Design: From the Worm's-Eye View to the Bird's-Eye View: The Principles of Designing Processes
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CHAPTER 2: Measure for Measure: Getting Process Metrics Right
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CHAPTER 3: Taking Ownership: Creating a New Role for a Process Organization
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CHAPTER 4: Performers and Infrastructure: Getting End-to-End Work Done
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CHAPTER 5: Leadership and Culture: Creating Change and Making It Stick
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CHAPTER 6: Governance and Expertise: Keeping Process on Course
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CHAPTER 7: Pulling It All Together
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CHAPTER 8: Tetra Pak: A Business Transformed
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CHAPTER 9: Gamesa: Creating a Company-wide Process Culture
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CHAPTER 10: Four Aces: Coming Up Short
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CHAPTER 11: Hattaway Inc.: The Band-Aid
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CHAPTER 12: Acme Specialties: The Best-Laid Plans
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CHAPTER 13: Modeling Process Maturity: Your Guide Through the Journey
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