Fierce Leadership: A Bold Alternative to the Worst 'Best' Business Practices of Today

  • 11h 11m 23s
  • Susan Scott
  • The Random House Audio Publishing Group
  • 2009

With fierce new approaches to everything from employee feedback to corporate diversity to customer relations, Scott offers fresh and surprising alternatives to six of the so-called "best" practices permeating today's businesses. Fierce Leadership is for any manager or leader at any level who is ready to take a long hard look at what trouble might be lurking in their organization - and do something about it.

In this Audiobook

  • THE IDEA OF FIERCE
  • FIERCE PRACTICE #1: FROM 360-DEGREE ANONYMOUS FEEDBACK TO “365” FACE-TO-FACE FEEDBACK
  • FIERCE PRACTICE #2: FROM HIRING FOR SMARTS TO HIRING FOR SMART+HEART
  • FIERCE PRACTICE #3: FROM HOLDING PEOPLE ACCOUNTABLE TO MODELING ACCOUNTABILITY AND HOLDING PEOPLE ABLE
  • FIERCE PRACTICE #4: FROM EMPLOYEE ENGAGEMENT PROGRAMS TO ACTUALLY ENGAGING EMPLOYEES
  • FIERCE PRACTICE #5: FROM CUSTOMER CENTRICITY TO CUSTOMER CONNECTIVITY
  • FIERCE PRACTICE #6: FROM LEGISLATED OPTIMISM TO RADICAL TRANSPARENCY

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