Fierce Leadership: A Bold Alternative to the Worst 'Best' Business Practices of Today
- 11h 11m 23s
- Susan Scott
- The Random House Audio Publishing Group
- 2009
With fierce new approaches to everything from employee feedback to corporate diversity to customer relations, Scott offers fresh and surprising alternatives to six of the so-called "best" practices permeating today's businesses. Fierce Leadership is for any manager or leader at any level who is ready to take a long hard look at what trouble might be lurking in their organization - and do something about it.
In this Audiobook
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THE IDEA OF FIERCE
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FIERCE PRACTICE #1: FROM 360-DEGREE ANONYMOUS FEEDBACK TO “365” FACE-TO-FACE FEEDBACK
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FIERCE PRACTICE #2: FROM HIRING FOR SMARTS TO HIRING FOR SMART+HEART
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FIERCE PRACTICE #3: FROM HOLDING PEOPLE ACCOUNTABLE TO MODELING ACCOUNTABILITY AND HOLDING PEOPLE ABLE
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FIERCE PRACTICE #4: FROM EMPLOYEE ENGAGEMENT PROGRAMS TO ACTUALLY ENGAGING EMPLOYEES
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FIERCE PRACTICE #5: FROM CUSTOMER CENTRICITY TO CUSTOMER CONNECTIVITY
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FIERCE PRACTICE #6: FROM LEGISLATED OPTIMISM TO RADICAL TRANSPARENCY
