Flex: The New Playbook for Managing Across Differences

In this Audiobook

• Chapter 1 - What You Don't Know Can Hurt You: How We (Don't) Talk About Difference
• Chapter 2 - Managing the Power Gap
• Chapter 3 - Culture and Communication: Flexing Across Styles
• Chapter 4 - Portrait of a Fluent Leader
• Fluent Leader Profile—Rosaline Koo—Building Fluency Beyond Stereotypes
• Chapter 5 - Power Gap Principle: Flex Your Management Style
• Fluent Leader Profile—Don Liu—Bridging the Gap Through Generosity of Spirit
• Chapter 6 - Navigate the Power Gap with Your Peers
• Chapter 7 - Go the Distance with Your Superiors
• Fluent Leader Profile—Erby L. Foster Jr.—The Fluent “Agent” and Champion
• Chapter 8 - Connecting with Customers and Partners
• Profile—Memorial Hermann Southwest Hospital—Health-Care System Identifies Innovative Solutions for Patient Needs
• Chapter 9 - Onboarding Your Employees—Getting it Right from Day One
• Fluent Leader Profile—Steve Miola and Ray Bain, Merck Research Laboratories—Creating a Fluent Company Culture
• Chapter 10 - Mentors, Sponsors, Coaches, and the Gift of Feedback
• Fluent Leader Profile—Rich Hille—From the Baseball Fields to the Corporate Boardroom: Leading a Winning Team
• Chapter 11 - Leveraging Diverse Thinking from Your Teams to Drive Innovation