Flex: The New Playbook for Managing Across Differences

  • 10h 16m 45s
  • Audrey S. Lee, Jane Hyun
  • Gildan Media
  • 2019
This audio edition offers a proactive strategy for managers to navigate and leverage diversity effectively in this new global economy.

In this Audiobook

  • Chapter 1 - What You Don't Know Can Hurt You: How We (Don't) Talk About Difference
  • Chapter 2 - Managing the Power Gap
  • Chapter 3 - Culture and Communication: Flexing Across Styles
  • Chapter 4 - Portrait of a Fluent Leader
  • Fluent Leader Profile—Rosaline Koo—Building Fluency Beyond Stereotypes
  • Chapter 5 - Power Gap Principle: Flex Your Management Style
  • Fluent Leader Profile—Don Liu—Bridging the Gap Through Generosity of Spirit
  • Chapter 6 - Navigate the Power Gap with Your Peers
  • Chapter 7 - Go the Distance with Your Superiors
  • Fluent Leader Profile—Erby L. Foster Jr.—The Fluent “Agent” and Champion
  • Chapter 8 - Connecting with Customers and Partners
  • Profile—Memorial Hermann Southwest Hospital—Health-Care System Identifies Innovative Solutions for Patient Needs
  • Chapter 9 - Onboarding Your Employees—Getting it Right from Day One
  • Fluent Leader Profile—Steve Miola and Ray Bain, Merck Research Laboratories—Creating a Fluent Company Culture
  • Chapter 10 - Mentors, Sponsors, Coaches, and the Gift of Feedback
  • Fluent Leader Profile—Rich Hille—From the Baseball Fields to the Corporate Boardroom: Leading a Winning Team
  • Chapter 11 - Leveraging Diverse Thinking from Your Teams to Drive Innovation