Flipping the Switch: Unleash the Power of Personal Accountability Using the QBQ!
- 1h 38m 2s
- John G. Miller
- Gildan Media
- 2014
When a light switch is flipped the flow of energy that is released reaches the lightbulb in an instant, bringing it to life. Similarly, asking the right kind of question-a QBQ-is the first step to empowering what Miller calls the Advantage Principles-five essential practices that will lead to a richer experience in every aspect of life.
In this Audiobook
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Chapter 1: The QBQ! Advantage Principles
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Chapter 2: QBQ! The Question Behind the Question
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Chapter 3: A Picture of Learning
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Chapter 4: Garbage Thinking: The Roadblocks to Learning
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Chapter 5: QBQ! Learning Equals Change
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Chapter 6: Ownership: Solve the Problem!
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Chapter 7: The Blame Game: The Opposite of Ownership
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Chapter 8: A Study in Blame: E-Mail Wars
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Chapter 9: No Excuses
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Chapter 10: The Ultimate Excuse: It's Not My Job
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Chapter 11: Owning Safety
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Chapter 12: Taking Ownership Too Far
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Chapter 13: QBQ! Creativity: Succeeding with What We Have
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Chapter 14: A Creative Shift in Thinking
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Chapter 15: QBQ! Service: Doing for Others What We Don't Have to Do
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Chapter 16: Service and Humility
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Chapter 17: Organizations Don't Serve-People Do
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Chapter 18: Service: It's the Right Thing to Do
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Chapter 19: A Legacy of Service
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Chapter 20: QBQ! Trust: It's Up to Me
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Chapter 21: Trust Builders
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Chapter 22: Trust Takes Time
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Chapter 23: Living Like Larry
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