Flipping the Switch: Unleash the Power of Personal Accountability Using the QBQ!

  • 1h 38m 2s
  • John G. Miller
  • Gildan Media
  • 2014

When a light switch is flipped the flow of energy that is released reaches the lightbulb in an instant, bringing it to life. Similarly, asking the right kind of question-a QBQ-is the first step to empowering what Miller calls the Advantage Principles-five essential practices that will lead to a richer experience in every aspect of life.

In this Audiobook

  • Chapter 1: The QBQ! Advantage Principles
  • Chapter 2: QBQ! The Question Behind the Question
  • Chapter 3: A Picture of Learning
  • Chapter 4: Garbage Thinking: The Roadblocks to Learning
  • Chapter 5: QBQ! Learning Equals Change
  • Chapter 6: Ownership: Solve the Problem!
  • Chapter 7: The Blame Game: The Opposite of Ownership
  • Chapter 8: A Study in Blame: E-Mail Wars
  • Chapter 9: No Excuses
  • Chapter 10: The Ultimate Excuse: It's Not My Job
  • Chapter 11: Owning Safety
  • Chapter 12: Taking Ownership Too Far
  • Chapter 13: QBQ! Creativity: Succeeding with What We Have
  • Chapter 14: A Creative Shift in Thinking
  • Chapter 15: QBQ! Service: Doing for Others What We Don't Have to Do
  • Chapter 16: Service and Humility
  • Chapter 17: Organizations Don't Serve-People Do
  • Chapter 18: Service: It's the Right Thing to Do
  • Chapter 19: A Legacy of Service
  • Chapter 20: QBQ! Trust: It's Up to Me
  • Chapter 21: Trust Builders
  • Chapter 22: Trust Takes Time
  • Chapter 23: Living Like Larry
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