From Impressed to Obsessed

  • 8h 58m 44s
  • Jon Picoult
  • McGraw-Hill
  • 2022
This book explain about the what, the why, and - most importantly - the how behind great customer experiences. Filled with actionable insights, the book provides an invaluable road map for becoming the company that everyone wants to do business with, the employer everyone wants to work for, and the leader everyone wants to follow.