Getting Past No: Negotiating in Difficult Situations

  • 2h 6m 7s
  • William Ury
  • The Random House Audio Publishing Group
  • 1991

Dr. William L. Ury shows listeners how to overcome serious obstacles to negotiation. Whether dealing with an unruly teenager or an office bully, Dr. Ury's method will help listeners gain control in even the most difficult situations. Most importantly, Getting Past No gets results.

In this Audiobook

  • Overview: BREAKING THROUGH BARRIERS TO COOPERATION
  • 1. Don't React: GO TO THE BALCONY
  • 2. Don't Argue: STEP TO THEIR SIDE
  • 3. Don't Reject: REFRAME
  • 4. Don't Push: BUILD THEM A GOLDEN BRIDGE
  • 5. Don't Escalate: USE POWER TO EDUCATE

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