HBR Guide to Delivering Effective Feedback

  • 4h 37m 11s
  • Harvard Business Review
  • Gildan Media
  • 2023

Take the stress out of giving feedback.

To help your employees meet their goals and fulfill their potential, you need to provide them with regular feedback. But the prospect of sharing potentially negative news can be overwhelming. How do you construct your message so that it's not only well received but also expressed in a way that encourages change?

Whether you're commending exemplary work or addressing problem behavior, the HBR Guide to Delivering Effective Feedback provides you with practical advice and tips to transform any performance discussion—from weekly check-ins to annual reviews—into an opportunity for growth and development. You'll learn to: establish trust with your direct reports; assess their performance fairly; emphasize improvement, even in criticism; react calmly to a defensive feedback recipient; recognize and motivate star performers; and create individualized development plans.

Arm yourself with the advice you need to succeed on the job, from a source you trust. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

About the Author

Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, 11 international licensed editions, books from Harvard Business Review Press, and digital content and tools published on HBR.org, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead themselves and their organizations more effectively and to make a positive impact.

In this Audiobook

  • Chapter 1 - Giving Effective Feedback
  • Chapter 2 - Sometimes Negative Feedback Is Best By Heidi Grant Halvorson
  • Chapter 3 - Giving Feedback That Sticks By Ed Batista
  • Chapter 4 - A Better Way To Deliver Bad News By Jean-François Manzoni
  • Chapter 5 - The Set-Up-To-Fail Syndrome By Jean-François Manzoni And Jean-Louis Barsoux
  • Chapter 6 - How To Give Feedback That Helps People Grow By Monique Valcour
  • Chapter 7 - Recognize Good Work In A Meaningful Way By Christina Bielaszka-Duvernay
  • Chapter 8 - Delivering An Effective Performance Review By Rebecca Knight
  • Chapter 9 - Managing Performance When It’S Hard To Measure By Jim Whitehurst
  • Chapter 10 - Stop Worrying About Your Employee’S Weaknesses By Peter Bregman
  • Chapter 11 - How To Set And Support Employee Goals By Amy Gallo
  • Chapter 12 - When To Grant A Promotion Or Raise By Amy Gallo
  • Chapter 13 - Tips For Record Keeping
  • Chapter 14 - How To Help An Underperformer By Amy Gallo
  • Chapter 15 - Delivering Criticism To A Defensive Employee By Holly Weeks
  • Chapter 16 - How To Give Star Performers Productive Feedback By Amy Gallo
  • Chapter 17 - Prioritizing Feedback—Even When Time Is Short By Daisy Wademan Dowling
  • Chapter 18 - Navigating The Choppy Waters Of Cross-Cultural Feedback By Andy Molinsky
  • Chapter 19 - How To Discuss Performance With Your Team By Rebecca Knight
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