How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way

  • 9h 53m 46s
  • Roger Connors, Tom Smith
  • Recorded Books, Inc.
  • 2009

The authors of the bestsellers The Oz Principle and Journey to the Emerald City present the third book in their accountability trilogy, in which they clearly explain how to hold others accountable for results utilizing their patented model of communicating expectations, along with a number of other practical tools that are easily remembered and applied.

In this Audiobook

  • Chapter One THE OUTER RING
  • Chapter Two FORM EXPECTATIONS
  • Chapter Three COMMUNICATE EXPECTATIONS
  • Chapter Four ALIGN EXPECTATIONS
  • Chapter Five INSPECT EXPECTATIONS
  • Chapter Six THE INNER RING
  • Chapter Seven EXAMINE MOTIVATION
  • Chapter Eight EVALUATE TRAINING
  • Chapter Nine ASSESS ACCOUNTABILITY
  • Chapter Ten CONSIDER CULTURE

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