Hug Your People: The Proven Way to Hire, Inspire and Recognize Your Employees and Achieve Remarkable Results

  • 6h 4m 24s
  • Jack Mitchell
  • Recorded Books, Inc.
  • 2008

In Hug Your Customers, Jack Mitchell showed business readers how to keep their customers happy—and their profits booming. In Hug Your People, he elaborates on his big secret: hiring, motivating, and keeping your biggest asset—great employees!

In this Audiobook

  • CHAPTER 1: Building a Niceness Culture
  • CHAPTER 2: How to Hire Nice People
  • CHAPTER 3: Forget Probation, Get Married for Life!
  • CHAPTER 4: Is It Kathy or Cathy? (Cathie or Kathi?)
  • CHAPTER 5: Making the Human Connection
  • CHAPTER 6: Work Is Play, It's Fun
  • CHAPTER 7: Not Everyone Wants an Orchid
  • CHAPTER 8: Now That You've Connected, Reconnect
  • HUGGING STUDY GUIDE #1: NICE
  • CHAPTER 9: No Surprises
  • CHAPTER 10: Have Expectations and Standards, Not Rules and Regulations
  • CHAPTER 11: A New World Environment, the “Of Course” Philosophy
  • CHAPTER 12: We Like Things Transparent
  • CHAPTER 13: Build on the Positives and Strengths
  • CHAPTER 14: Check In, Don't Check Up
  • CHAPTER 15: Conflict Resolution: When Winnie Stops Talking to Kristin
  • CHAPTER 16: Going to the Moon
  • HUGGING STUDY GUIDE #2: TRUST
  • CHAPTER 17: Feeling You Are the Business
  • CHAPTER 18: Throw Your Personal Party at the Office
  • CHAPTER 19: Reaching into the Community
  • CHAPTER 20: Spread the Word
  • CHAPTER 21: The Sound of Two Hands Clapping
  • HUGGING STUDY GUIDE #3: PRIDE
  • CHAPTER 22: You Can't Do It Alone
  • CHAPTER 23: Invite
  • CHAPTER 24: Input
  • CHAPTER 25: Include
  • CHAPTER 26: Involve
  • CHAPTER 27: Invest
  • HUGGING STUDY GUIDE #4: INCLUDE
  • CHAPTER 28: But Don't Forget Money
  • CHAPTER 29: Run Their Picture, Too
  • CHAPTER 30: Hugs Should Be Enduring
  • CHAPTER 31: Fair Is Not Always Equal
  • CHAPTER 32: Hugging Around the Clock
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