Leadership Lessons from a UPS Driver: Delivering a Culture of We, Not Me
- 3h 30m 5s
- Ron Wallace
- Berrett-Koehler Publishers
- 2016
United Parcel Service (UPS) is a household name that customers and investors alike hold in high regard. Who hasn't been delighted by a right-on-time delivery, one of the 18 million UPS makes every day? Founded over a hundred years ago, UPS has moved steadily up the Fortune 500 while so many other corporations have disappeared. What's the company's secret?
Just ask a driver!
In this Audiobook
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Chapter 1: Delivering a Culture
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Chapter 2: Building a Successful Team
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Chapter 3: Divine Intervention
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Chapter 4: Developing Your Team's Unique Talents
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Chapter 5: Targeting the Most Critical Information
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Chapter 6: Cultivating the X Factor
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Chapter 7: Maintaining an Ethical Environment
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Chapter 8: Fostering Positive Interactions
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Chapter 9: Moving Forward
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Chapter 10: Prepare for Places Unexpected
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Chapter 11: Signed, Sealed, and Delivered
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