Likeable Business: Why Today's Consumers Demand More and How Leaders Can Deliver

  • 5h 40m 52s
  • Dave Kerpen
  • Recorded Books, Inc.
  • 2013

Likeable Business lays out 11 strategies for organizations of all sizes to spur growth, profits, and overall success. Author Dave Kerpen reveals the remarkable returns you'll get when you gain the trust of your customers and stakeholders. In today's social media world, it literally pays to be likeable.

In this Audiobook

  • Chapter 1: Listening—One Mouth, Two Ears, Many Opportunities
  • Chapter 2: Storytelling—Tell, Don't Sell
  • Chapter 3: Authenticity—Just Be Yourself
  • Chapter 4: Transparency—The Truth Shall Set You Free
  • Chapter 5: Team Playing—There's No “I” in Team (or Culture)
  • Chapter 6: Responsiveness—Taking Listening One Step Further
  • Chapter 7: Adaptability—Change or Perish
  • Chapter 8: Passion—Love the Work You're With
  • Chapter 9: Surprise and Delight—Every Mistake is an Opportunity
  • Chapter 10: Simplicity
  • Chapter 11: Gratefulness—The ROI of “Thank You”


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