Make Yourself Clear: How to Use a Teaching Mindset to Listen, Understand, Explain Everything, and Be Understood
- 6h 8m 54s
- Reshan Richards, Stephen J. Valentine
- Recorded Books, Inc.
- 2019
The rise of digital communications has led to three emergent, often problematic, forces: automation, the speed and volume of information transfer, and an unmet need for people to feel more than satisfied in their interpersonal transactions, particularly between seller and consumer. Following in the footsteps of their popular website and podcast, educators and entrepreneurs Dr. Reshan Richards and Stephen Valentine created this audiobook to address the challenges brought on by these rising trends. Through a mix of research, anecdotes, case studies, and theoretical speculation, this book equips listeners to build understanding within their current and future audiences by leveraging the dispositions used by successful educators: authenticity, immediacy, and delight.
In this Audiobook
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Chapter 1 - Pursuing Win-Win-Win Scenarios
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Chapter 2 - Recovering Human Judgment
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Chapter 3 - Recovering Choice in Human Interactions
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Chapter 4 - Adjusting to Hear and Be Heard
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Chapter 5 - Respecting the Game
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Make Yourself Clear with Authenticity
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Chapter 6 - Leveraging Momentum and Context
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Chapter 7 - Generating Immediacy for Others
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Chapter 8 - Rebuilding Teaching Around Immediacy
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Chapter 9 - Rebuilding Training Around Immediacy
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Chapter 10 - Communicating with Immediacy
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Chapter 11 - Selling with Immediacy
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Chapter 12 - Getting Immediacy Right
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Make Yourself Clear with Immediacy
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Chapter 13 - Identifying the Conditions for Delight
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Chapter 14 - Offering Choice
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Chapter 15 - The Power of Engagement
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Chapter 16 - Novelty is not Your Friend
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Chapter 17 - Boredom is not Your Enemy
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Chapter 18 - The Unit of Delight
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Chapter 19 - After Delight
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Chapter 20 - An Invitation
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Make Yourself Clear with Delight
