Prescription for Excellence: Leadership Lessons for Creating a World-Class Customer Experience from UCLA Health System

9h 37m 7s
Joseph Michelli
Recorded Books, Inc.
2011

This audio edition examines how leading service companies dominate their respective industries with innovative customer experience strategies.

AUDIOBOOK The Vision Code: How to Create and Execute a Compelling Vision for your Business

BOOK Lean Thinking for Emerging Healthcare Leaders: How to Develop Yourself and Implement Process Improvements

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Prescription for Excellence: Leadership Lessons for Creating a World-Class Customer Experience from UCLA Health System

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