Rebuilding Trust in the Workplace: Seven Steps to Renew Confidence, Commitment, and Energy
- 4h 52m 34s
- Dennis S. Reina, Michelle L. Reina
- Berrett-Koehler Publishers
Are you feeling less engaged, less committed and more skeptical at work? Do you find yourself isolated? Or are you caught in the middle of co-workers' interpersonal conflicts? If so, you may be experiencing the confidence-busting, commitment-breaking, energy-draining patterns consistent with broken trust. We've all been there, but few of us know how to rebuild that trust.
Dennis and Michelle Reina have spent their careers researching and measuring workplace trust. In this sequel to their award-winning Trust and Betrayal in the Workplace, they offer everyone involved a proven process for healing: the person hurt, the person who hurt someone else, and the person wanting to help others.
In this Audiobook
Step 1 - Observe and Acknowledge What Happened
Step 2 - Allow Feelings to Surface
Step 3 - Get and Give Support
Step 4 - Reframe the Experience
Step 5 - Take Responsibility
Step 6 - Forgive Yourself and Others
Step 7 - Let Go and Move On