Serve Up, Coach Down: Mastering the Middle and Both Sides of Leadership
- 5h 46m 32s
- Nathan Jamail
- Brilliance Publishing
- 2018
Serve Up, Coach Down tells leaders in the middle just how powerful they are without pretending that leading employees and reporting to bosses don't require different skills. It fills the gap between the books those leaders consume and the information they actually need and answers the big questions that constantly confound leaders and their companies.
In this Audiobook
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Chapter 1 - Serve Your Boss and You Serve Your Team
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Chapter 2 - Serving Up is not Sucking Up
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Chapter 3 - Serving Peers, Coworkers, and Customers
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Chapter 4 - Start Serving Up Now!
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Chapter 5 - Coaching (Not Managing) Your Team
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Chapter 6 - Surviving Versus Thriving
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Chapter 7 - Hold Your People to Higher Standards
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Chapter 8 - Start Coaching Down Now!
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Chapter 9 - Changing the Speed of Change
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Chapter 10 - Workplace Change: The New Boss
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Chapter 11 - Marketplace Change: Centralizing Services
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Chapter 12 - Remember: Only “How” People Allowed
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Chapter 13 - The Knowledge Gap is the Black Hole of Greatness
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Chapter 14 - Lack of Will
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Chapter 15 - Lack of Skill
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Chapter 16 - Maintaining the Bridge
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Chapter 17 - Get Your Priorities Straight
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Chapter 18 - The Must-Do List
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Chapter 19 - A Tale of Two Leaders
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Chapter 20 - What have You Done for Me Lately? Loyalty Versus Accountability
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Chapter 21 - You Owe Me: Loyalty Versus Tenure
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Chapter 22 - Choose Wisely: Sacrifice Versus Decision
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Chapter 23 - Dreaming Big to be Big: Loyalty and High Performance
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Chapter 24 - Own Your Power
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Chapter 25 - The Power is in the Goal, Not Being Right
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Chapter 26 - It's Never “Me Versus the World”
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