Talk is (Not!) Cheap: The Art of Conversation Leadership

  • 5h 29m 2s
  • Jim McCann
  • Brilliance Publishing
  • 2014

Jim McCann has spent his career talking. For McCann, the founder and CEO of the world’s leading florist, 1-800-Flowers.com, being open and ready to speak to a variety of audiences is his most powerful leadership tool. In Talk Is (Not!) Cheap, McCann illustrates how the art of conversation leadership—the process he developed to engage others and create forward momentum in the workplace—can be used to inspire, innovate, and win.

In this Audiobook

  • Chapter 1: Entrepreneurial Conversations
  • Chapter 2: Conversation Management
  • Chapter 3: Conversations with Customers
  • Chapter 4: Conversations with Family
  • Chapter 5: Conversations about Technology
  • Chapter 6: Learning from Conversation Leaders
  • Chapter 7: Global Conversations
  • Chapter 8: Conversations with Community
  • Chapter 9: Conversation as Currency
  • Chapter 10: Talking Your Way Out of Trouble