The First-Time Manager, Seventh Edition
- 7h 39m 56s
- Gary S. Topchik, Jim McCormick, Loren B. Belker
- HarperCollins Leadership
- 2020
The trusted management classic and go to guide for anyone facing new responsibilities as a first time manager.
Learn to conquer every challenge like a pro with the clear, candid advice in The First-Time Manager. For nearly four decades, this trusted guide has brought newcomers up to speed on the nitty gritty realities of managing people.
The updated seventh edition delivers new information that helps you manage across generations, use online performance appraisal tools, persuade with stories, oversee remote employees, build a team dynamic, match a boss’s style, and more.
The jump from star employee to new manager is bigger than most people realize -- with opportunities to fail at every step. Stumbling your way through isn’t an option.
In The First-Time Manager, you will learn skills including:
- leading meetings,
- hiring employees,
- motivating others,
- actively listening, staying calm under pressure,
- overcoming resistance and much more.
With little experience or training, a coveted promotion can become a trial by fire. No one needs that. Turn to the book that thousands have relied on to hit the ground running.
About the Author
Jim McCormick(Denver, CO) is founder and president of the Research Institute for Risk Intelligence, and the former COO of the nation’s fifth-largest architectural firm. As an organizational consultant and executive coach, he has extensive experience working with CEOs and other leaders.
LOREN B. BELKER was an executive in a major midwestern insurance company for nearly 30 years, and the author of previous editions of The First-Time Manager.
Gary S. Topchik (New York, NY and Los Angeles, CA) is the managing partner of SilverStar Enterprises, Inc., a consulting firm specializing in management development, whose clients include AT&T, Honeywell, Disney, Sony Studios, and Oracle. He is a lecturer in the business and management department at UCLA and is the author or coauthor of The Accidental Manager (0-8144-7180-3), Managing Workplace Negativity (0-8144-0582-7), and The First-Time Manager (0-8144-0821-4).
In this Audiobook
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Introduction
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Chapter 1 - The Road to Management
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Chapter 2 - Starting Out
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Chapter 3 - Building Trust and Confidence
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Chapter 4 - Show Your Appreciation
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Chapter 5 - Being an Active Listener
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Chapter 6 - The New Manager's Job and Pitfalls to Avoid
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Chapter 7 - Dealing with Your Superiors
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Chapter 8 - Choosing a Managerial Style of Your Own
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Chapter 9 - Building a Team Dynamic
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Chapter 10 - Management Versus Leadership
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Chapter 11 - Managing Problem Employees
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Chapter 12 - Hiring and Interviewing
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Chapter 13 - Training Team Members
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Chapter 14 - Managing Change: Dealing with Resistance
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Chapter 15 - Disciplining the Employee
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Chapter 16 - "Oh My God! I Can't Fire Anyone!"
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Chapter 17 - Having a Legal Awareness
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Chapter 18 - No Secrets
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Chapter 19 - The Human Resources Department
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Chapter 20 - The Current State of Loyalty
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Chapter 21 - Is There Such a Thing as Motivation?
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Chapter 22 - Understanding Risk Inclination
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Chapter 23 - Encouraging Initiative and Innovation
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Chapter 24 - Improving Outcomes
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Chapter 25 - The Generation Gap
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Chapter 26 - Managing Remote Employees
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Chapter 27 - Social Media in the Workplace
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Chapter 28 - Writing Job Descriptions
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Chapter 29 - Doing Performance Appraisals
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Chapter 30 - Salary Administration
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Chapter 31 - Having Emotional Intelligence
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Chapter 32 - Developing a Positive Self-Image
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Chapter 33 - Managing Your Own Time
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Chapter 34 - The Written Word
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Chapter 35 - The Grapevine
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Chapter 36 - Your Best Friend: Delegation
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Chapter 37 - A Sense of Humor
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Chapter 38 - Managing, Participating in, and Leading Meetings
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Chapter 39 - Taking Center Stage: The Role of Public Speaking in Your Career
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Chapter 40 - A Few Body Language Insights
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Chapter 41 - Coping with Stress
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Chapter 42 - Having Balance in Your Life
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Chapter 43 - A Touch of Class
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Conclusion
