The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs & Boost Profits
- 8h 20m 47s
- Zeynep Ton
- Brilliance Publishing
- 2014
In The Good Jobs Strategy, Zeynep Ton, a professor at the MIT Sloan School of Management, makes the compelling case that even in low-cost settings, leaving employees behind — with bad jobs — is a choice, not a necessity.
In this Audiobook
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1. An Unnecessary Sacrifice
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2. Great Operations Need Great People
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3. The Penalties of Going Cheap on Retail Labor
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4. Model Retailers: Who Knew It Could Be This Good?
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5. Offer Less
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6. Standardize and Empower
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7. Cross-Train
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8. Operate with Slack
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9. Seizing Strategic Opportunities
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10. Values and Constraints
