The Hidden Leader: Discover and Develop Greatness Within Your Company

  • 5h 49m 14s
  • Laurie Sain, Scott K. Edinger
  • Gildan Media
  • 2015

Think you can spot the leaders in your company? Don't assume that you can identify them by their positions. What about those employees who consistently step up: the field agent who solves a previously intractable problem; the service rep who thinks outside the box and creates unshakeable customer loyalty. These are more than "good employees"...these are "hidden leaders"...and they are critical to an organization's long-term success.

In this Audiobook

  • Chapter 1: The Dynamics of Hidden Leadership
  • Chapter 2: Identify Hidden Leaders
  • Chapter 3: Enable Integrity
  • Chapter 4: Build Essential Relational Skills
  • Chapter 5: Create a Focus on Results
  • Chapter 6: Instill Customer Purpose
  • Chapter 7: Measure Performance
  • Chapter 8: Engaging Hidden Leaders

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