The Power of Employee Resource Groups: How People Create Authentic Change

  • 4h 28m 4s
  • Farzana Nayani
  • Berrett-Koehler Publishers
  • 2022

This is the first authoritative book on building employee resource groups (ERGs) to empower underrepresented employees and positively impact DEI efforts within organizations and in society at large.

This is the first authoritative book on building employee resource groups (ERGs) to empower underrepresented employees and positively impact DEI efforts within organizations and in society at large.

Employee resource groups (ERGs) have been present for decades. Originating out of affirmative action policies, they have evolved into powerful sources of employee activity and engagement that organizations have leveraged to support business goals. But ERGs can help create a more inclusive and just world at the same time that they serve company interests.

The focus for this book is on both how to manage ERGs effectively and why organizations should pay close attention to these groups as a source for engagement, innovation, belonging, feedback, and direction on tough issues. Farzana Nayani provides foundational tools and frameworks for starting and supporting an ERG. She also offers guidance for how ERGs can create impact in diversity, equity and inclusion efforts and can motivate action toward a more equitable society overall.

This is not just a handbook or a reference guide. It also serves as a deeper call to action around how, with more effective ERGs, we can truly progress toward the DEI goals that we are all setting out to accomplish.

About the Author

Farzana Nayani is a diversity, equity, and inclusion specialist, coach, and international keynote speaker who has worked with DEI for twenty years. She is the former national director of ERG relations for the National Association of Asian American Professionals. She has worked with institutions as diverse as the Smithsonian, NPR, the Los Angeles Times, and Fortune 500 companies. She is also the founder of Manazil Management, a brand management and digital marketing services firm specializing in diversity-related efforts. She holds a master's degree in intercultural communication from the University of Hawaii and resides with her family in Los Angeles.

In this Audiobook

  • Introduction
  • Chapter 1 - ERGS, ARE YOU READY? GETTING STARTED ON THE ERG JOURNEY
  • Chapter 2 - TRANSFORMING ORGANIZATIONS: THE TIME IS NOW
  • Chapter 3 - FORMING AND OPERATING ERGS: THE 5 PS OF EFFECTIVE FUNCTIONING
  • Chapter 4 - THE PEOPLE BEHIND THE PURPOSE: ENGAGING ERG LEADERS, MEMBERS, ADVISORS, AND PARTNERS
  • Chapter 5 - CREATING ORGANIZATIONAL IMPACT: BUILDING IN PILLARS, DRIVERS, AND METRICS FOR ERGS
  • Chapter 6 - SOLIDARITY AND COMMUNITY BELONGING: PRESERVING SPACE AND SHOWING SOLIDARITY
  • Chapter 7 - BEST PRACTICES AND COMMON PITFALLS: OVERCOMING CHALLENGES AND FINDING YOUR WAY
  • Chapter 8 - ERGS AS OPPORTUNITIES: CULTIVATING CREATIVITY AND GROWTH
  • Chapter 9 - SHAPING THE FUTURE NOW: THE POWER AND POTENTIAL OF ERGS