The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary

  • 4h 30m 5s
  • Joseph A. Michelli
  • Recorded Books, Inc.
  • 2007

How did Starbucks turn a cup of coffee into a worldwide business phenomenon? With unique access to Starbucks personnel and resources, Joseph Michelli isolated the 5 key leadership principles that transformed an ordinary idea into an extraordinary experience.

  • Principle 1: Make It Your Own
  • Principle 2: Everything Matters
  • Principle 3: Surprise and Delight
  • Principle 4: Embrace Resistance
  • Principle 5: Leave Your Mark

In this Audiobook

  • PRINCIPLE 1: Make It Your Own
  • PRINCIPLE 2: Everything Matters
  • PRINCIPLE 3: Surprise and Delight
  • PRINCIPLE 4: Embrace Resistance
  • PRINCIPLE 5: Leave Your Mark

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