100 Great Leading Through Frustration Ideas

  • 3h 2m
  • Peter Shaw
  • Marshall Cavendish
  • 2019

In this latest addition to the highly successful 100 Great Ideas series, readers will find a comprehensive guide to overcoming one of the most frequently felt emotions at work today: frustration.

Frustration comes in many forms and from many sources—bosses, colleagues, staff, clients, and not to forget, oneself. If left to fester, frustration can quickly impair a person’s ability to work and to lead, and potentially hijack the performance of the entire team and organisation.

100 Great Leading Through Frustration Ideas provides a practical framework for leading yourself and others through frustration. Starting from a simple 5-step plan—Understand, Plan, Act, Observe and Reframe—this wise and wide-ranging guide shows you how to address your frustrations in a fresh and constructive way, and use them as a springboard to new breakthroughs.

Author Dr Peter Shaw, who has written three other titles in this series, distils 100 learning points from his vast experience in business and movernment, and conveys them in a highly personable, easy-to-read style.

About the Author

Dr Peter Shaw is a founding partner of Praesta Partners and works with individuals, teams and groups to enable them to grow their strengths and tackle demanding issues confidently. He has held a wide range of board-level posts covering finance, personnel, policy, communications and delivery, and worked in five UK Government Departments. He is the author of 28 influential books on leadership.

In this Book

  • Foreword
  • Introduction
  • Understand
  • Plan
  • Act
  • Observe
  • Reframe
  • What are the Reasons for Your Frustration?
  • When are You the Cause of Frustration in Others?
  • How Best Have You Handled Frustration in the Past?
  • What Aspects of Your Personality Magnify the Frustration Effect?
  • When is There a Risk of You Enjoying Being Frustrated?
  • Discriminate between the Frustrations You Can Do Something about and Those outside of Your Control
  • Think Through Which Frustrations Need to Be Addressed First
  • Recognise When Shared Frustration is Leading to Unhelpful Groupthink
  • Decide on the Steps to Address Particular Frustrations
  • Take Time Out to Put Frustrations into Perspective
  • Recognise When Frustration Can Lead to Positive Change
  • Accept That Some Frustrations Won’t Go Away and Have to Be Lived with
  • Recognise That You Need to Be in the Right Frame of Mind before You Can Act Effectively
  • Recognise When You Have Been Able to Take Forward Positive Steps
  • Know Who are Your Allies and Supporters
  • Observe How others Handle Similar Frustrations to Yours
  • Recognise How the Way You Handle Frustration Affects others
  • Be Mindful of the Difference between Constructive Frustration and Resentment
  • Watch If You Project Your Frustrations onto others
  • See the Pattern of Your Reactions to Frustration as a Helpful Insight
  • Believe That Good Can Come Out of Any Situation
  • Be as Dispassionate as Possible about Issues Causing You Frustration
  • Block Out Interfering Noises in Your Head
  • Believe That a Step Forward is a Step Forward, However Small it is
  • See Continuous Learning as Never-Ending
  • Disappointment
  • Reluctance
  • Resentment
  • Pessimism
  • Over-Optimism
  • Anxiety
  • Physical Pain or Disability
  • Anger
  • Feeling Stuck
  • Feeling Misunderstood
  • Living with past Misjudgements
  • Feeling Undervalued
  • Self-Criticism
  • Lack of Self-Belief
  • Imposter Syndrome
  • Responsibility without Authority
  • Rejection
  • Feeling Bullied
  • Sadness
  • Stress
  • Reputation
  • Feeling Let down
  • Discrimination
  • Prejudice
  • Ageism
  • Favouritism to others
  • Mixed Messages
  • Broken Promises
  • Changed Assumptions
  • Being Misrepresented
  • An Outdated Reputation
  • Lack of Alignment
  • Being Ignored
  • Losing Your Job
  • Continuous Criticism
  • Your Boss
  • Senior Leadership
  • Colleagues
  • Your Staff
  • Clients and Customers
  • Sponsors
  • Critics
  • Turncoats
  • Family Members
  • Your Children
  • Technology That Does Not Do What You Want it to Do
  • Sporadic Wi-Fi Connections
  • International Time Zone Differences
  • Different Interpretation of Rules in Different Contexts
  • Different Accepted Levels of Behaviour
  • Social Media Campaigns
  • Gossip
  • Changing Fashions
  • Political Decisions by others
  • Misleading Communications
  • Emotional Outbursts
  • Frenzy for Action
  • The Unexpected
  • Discourtesy and Rudeness
  • An Outburst of Hate
  • Learn How Best to Put Events into Perspective
  • Be Compassionate to Yourself and others
  • Recognise Who Cares about Your Well-Being
  • Remember That others May Be Even More Frustrated than You
  • Know How Best You ‘Let off Steam’
  • Know How to Relax and What Refreshes Your Thinking
  • Park a Frustration for a Period and Then Return to it
  • Remember Those Who Have Kept Their Cool Through Bigger Frustrations than Yours
  • Say ‘Hallelujah Anyway’
  • Remember That There is a New Day Tomorrow
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