Becoming a Conflict Competent Leader: How You and Your Organization Can Manage Conflict Effectively

  • 3h 49m
  • Craig E. Runde, Tim A. Flanagan
  • John Wiley & Sons (US)
  • 2007

Becoming a Conflict Competent Leader combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies. The book underscores the importance for leaders to develop the critical skills they need to help them, their colleagues, and their organizations deal more effectively with conflict and move their organizations forward.

About the Authors

Craig E. Runde, director of new program development at the Eckerd College Leadership Development Institute (LDI), oversees training and development on the Conflict Dynamics Profile assessment instrument. He is a frequent speaker and commentator on workplace conflict issues and serves as a feedback adjunct for the Center for Creative Leadership. Before joining LDI, he was the director of the International Center for Computer Enhanced Learning at Wake Forest University. He received his B.A. from Harvard University, M.L.L. from the University of Denver, and J.D. from Duke University. He has practiced law in Colorado and has taught at the University of Minnesota Law School and Wake Forest University.

Tim A. Flanagan is director of custom programs at the Leadership Development Institute (LDI) at Eckerd College, St. Petersburg, Florida. He oversees business management and program design for customized leadership and organizational development programming at LDI. In addition, he is a senior instructor for the Center for Creative Leadership programs conducted at LDI, as well as all other open enrollment and custom programs at the institute. He teaches in the Rollins College Executive and Management Education program and the Western Management Development Center. Tim has managed executive development and training programs internally and has consulted with hundreds of organizations in his career. He received his B.A. from Muskingum College, New Concord, Ohio, and M.A. from the Ohio State University, Columbus, Ohio.

In this Book

  • Becoming a Conflict Competent Leader—How You and Your Organization Can Manage Conflict Effectively
  • Foreword
  • The What and Why of Conflict Competent Leaders
  • Understanding Conflict Dynamics
  • Self-Awareness, Self-Control
  • Preventing Destructive Responses To Conflict
  • Fostering Constructive Responses To Conflict
  • Building Conflict Competent Organizations
  • Epilogue
  • Resources
  • References
  • About the Center for Creative Leadership
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