Bring Out the Best in Every Employee: How to Engage Your Whole Team by Making Every Leadership Moment Count

  • 3h 10m
  • Bill Hawkins, Don Brown
  • McGraw-Hill
  • 2013

With employee dissatisfaction at an all-time high and job security more tenuous than ever, today's managers are scrambling to motivate their teams, often at great cost. If you're like most, it has been next to impossible to elevate capacity without increasing headcount--until now.

Workplace performance experts Don Brown and Bill Hawkins have created a revolutionary approach to energizing your team.

Now you can drive growth--by targeting and empowering the right people.

Bring Out the Best in Every Employee shows you exactly how to leverage the untapped asset that's already on your payroll. The fact is, most managers devote so much time to either high-potential or high-problem employees that they neglect the critical mass at the top of the bell curve. And they can mean the difference between surviving . . . and thriving.

This is an essential road map for any manager who wants to:

  • Identify and target the "core" of his or her team
  • Discover what the "silent majority" of the workforce actually wants
  • Create a personal, actionable engagement plan for every employee
  • Master the techniques to develop the capacity of "Solid Citizens"

Most important, you'll learn what drives today's workforce . . . and what employees want from you in order to perform. By surveying more than 6,000 workers around the world, the authors identified what to stop, start, and continue doing to increase your return-on-leadership. Get yourself ready for honest--and sometimes shocking--feedback. Their findings will astound you and broaden your effectiveness exponentially.

About the Authors

DON BROWN is the developer of Multi-Touch Performance. He has spent 30 years "helping people with people" for the likes of Anheuser-Busch, Ford Motor Company, United Airlines, Harley-Davidson Motor Company, Jaguar Cars, SYKES, and Hilton Hotels.

BILL HAWKINS is a leadership effectiveness expert whose clients include American Express, Ashland Corporation, AT&T, BellSouth, Bloomberg, Cox Enterprises, DirecTV, The Internal Revenue Service, Johnson & Johnson, Labatt Breweries, Motorola, Nortel, PNC Bank, SUN Microsystems, and Weyerhaeuser.

In this Book

  • No-Normal—Capacity Without Headcount
  • Personal Impact—Losing the Ability to Connect
  • Bring Out the Best—Leading in the Next Decade
  • Just One Thing—What Your People Want You to Know
  • Six Thousand Insights—What Your People Want You to Do
  • Untapped Talent—Targeting the Core of Your Team
  • Anatomy of Communication—Preparing to Lead in the Moment
  • Awareness and Attention—Learning to Be Present
  • The Leader’s Protocol—Making Every Moment Count
  • Happiness Matters—Finding the Energy to Lead