Building Quality Management Systems: Selecting the Right Methods and Tools

  • 2h 56m
  • Jose Arturo Garza-Reyes, Luis Rocha-Lona, Vikas Kumar
  • CRC Press
  • 2013
Beginning with an overview of Quality Management Systems (QMS) and systems thinking and the impact of QMSs on financial performance, this book introduces the authors' own time-tested methodology for designing, implementing, and enhancing your own QMS.