Business-Focused HR: 11 Processes to Drive Results

  • 3h 50m
  • Marisa A. Carson, Scott P. Mondore, Shane S. Douthitt
  • Society for Human Resource Management
  • 2011

The stakes remain the same for organizations and HR leaders, whether we are in a booming or lagging economy — HR professionals must show the value of what they do and build a compelling business case to get other, potentially skeptical, leaders to buy in. Business-Focused HR will provide the tools for HR leaders and people managers across the organization to become more business-focused with the processes that they execute. Senior HR leaders can make the business case to top management, while front-line practitioners can demonstrate the value of what they do to managers on the “shop-room floor.”

Having a practical resource that takes HR leaders step-by-step through what the latest research tells us, from best practices in execution to linking the process directly to business outcomes, is the goal of this book. Ultimately, the aim is for Business-Focused HR to become the guidebook for all HR leaders to enable them to become strategic business partners at all levels and across all functions in their organizations.

About the Authors

Dr. Scott P. Mondore is a Managing Partner of Strategic Management Decisions and has significant experience in the areas of corporate strategy, talent management, measurement, customer experience, and organizational development. He has worked for years in internal management and consulting positions across a variety of industries, including transportation, health care, manufacturing, utilities, and hospitality.

Dr. Shane S. Douthitt is a Managing Partner of Strategic Management Decisions and has over 15 years of experience in the areas of measurement, talent management, executive assessment and coaching, and organizational development. He has practical experience across a variety of industries, including banking, manufacturing, utilities, pharmaceuticals, and information technology.

Dr. Marisa A. Carson is a Senior Consultant with Strategic Management Decisions. Prior to joining SMD, Marisa worked in various leadership roles across the finance, utilities, and nonprofit industries with Bank of America, Piedmont Natural Gas, and Bowling Green State University. Marisa has extensive experience in the areas of HR data analytics, leadership development and coaching, employee selection and assessment, performance management, and succession planning. Marisa is skilled in implementing evidence-based HR practices that drive organizational change and enhance leadership effectiveness.

In this Book

  • HR Processes and Business Outcomes
  • Employee Selection
  • Competency Models
  • Performance Management
  • Multi-rater/360 Assessments
  • Employee Opinion Surveys
  • Employee Training
  • Career Development
  • Leadership Development
  • Succession Planning
  • Work/Life Balance
  • Creating a Business-Focused HR Scorecard
  • Bringing It All Together: Next Steps and Opportunities