Business Process Management: Practical Guidelines to Successful Implementations, Second Edition

  • 8h 8m
  • Johan Nelis, John Jeston
  • Taylor and Francis
  • 2008
Providing leaders with an understanding of BPM and its benefits to an organization, this easy-to-use, easy-to-read guide offers a practical framework, complete with a set of tools and techniques, to successfully implement BPM projects.