Creating Engaged Employees: It's Worth the Investment

  • 1h 23m
  • William J. Rothwell (ed)
  • Association for Talent Development
  • 2014

Research shows that many members of today’s workforce feel overworked and underappreciated—all factors that attribute to high turnover, low customer satisfaction, increased incidences of health and safety problems, and low productivity and profitability.

About the Editor

William J. Rothwell, Ph.D., SPHR, CPLP Fellow is President of Rothwell & Associates, Inc. and Professor of Workforce Education and Development on the University Park campus of The Pennsylvania State University. As a professor, he heads up a top-ranked program in Learning and Performance; as a consultant, he travels the world presenting on his 83 published books. In 2012, he was honored with ASTD s Distinguished Contribution to Workplace Learning and Performance Award, and in 2013 he was again honored by ASTD by being appointed a Certified Professional in Learning and Performance (CPLP) Fellow. His recent books include ASTD Competency Study: The Training and Development Profession Redefined (ASTD Press, 2013).

In this Book

  • Introduction
  • The Importance of Engaged Employees
  • Metrics and Instruments for Measuring Engagement
  • Strategies for Measuring Job Performance and Engagement
  • Creating the Engaged Culture
  • Overcoming Barriers to Build an Engagement Culture
  • The Future of Employee Engagement