Dealing with Difficult People for Rookies: From Rookie to Professional in a Week
- 9m
- Frances Kay
- Skillsoft
- 2017
Dealing with Difficult People for Rookies explores how to navigate the minefield of human behavior in the workplace by equipping readers with easy-to-understand basics and strategies to handle conflict. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
