Emotional Intelligence for Project Managers: The People Skills You Need to Achieve Outstanding Results, Second Edition
- 5h 10m
- Anthony C. Mersino
- AMACOM
- 2013
Research indicates that emotional intelligence (EI) accounts for an astonishing 70-80 percent of management success. Technical expertise just isn't enough anymore: project managers need strong interpersonal skills and the ability to recognize emotional cues in order to lead their teams to success. Emotional Intelligence for Project Managers introduces readers to all facets of EI and shows how emotions can be leveraged to meet project goals. They'll learn how to: set the tone and direction for the project; communicate effectively; motivate, inspire, and engage their team; encourage flexibility and collaboration; deal productively with stress, criticism, and change; establish the kind of high morale that attracts top performers; and more. The second edition includes several expanded sections on self-awareness and self-management, as well as a new chapter on using EI to lead Agile Teams and a close look at Servant Leadership. Without the people skills necessary to lead effectively, even the most carefully orchestrated project can fall apart. This indispensable guide gives project managers the tools they need to create winning teams and get the job done right and on time.
About the Author
ANTHONY MERSINO, PMP, PMI-ACP is an Agile Transformation Coach and IT Program Manager with more than 27 years of experience. He has delivered large-scale business solutions to clients that include Abbot Labs, IBM, Unisys, ARAMARK, and Wolters Kluwer, and provided Enterprise Agile Coaching for The Carlyle Group, Bank of America, Hayneedle, and Blue Cross Blue Shield of North Dakota.
In this Book
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My Growth in Emotional Intelligence
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A Brief Primer on Emotional Intelligence
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Self-Awareness
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Self-Management
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Social Awareness
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Relationship Management
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Project Team Leadership
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Creating a Positive Team Environment
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Leveraging Emotional Intelligence on Large and Complex Projects
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Success with Agile Projects
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