Essential People Skills for Project Managers

People problems can really hurt your project, causing delays, eroding quality, increasing costs, and resulting in high levels of stress for everyone on the team. Yet if you’re like most project managers, you’ve never been taught the soft skills necessary for managing tough people issues.

Essential People Skills for Project Managers brings the key concepts of people skills into sharp focus, offering specific, practical skills that you can grasp quickly, apply immediately, and use to resolve these often difficult people issues. Derived from the widely popular original book, People Skills for Project Managers, this new version provides condensed content and a practical focus.

• Apply project leadership techniques with confidence
• Resolve conflicts and motivate team members
• Help a team recover after a critical incident
• Determine your team members’ personal styles so you can work more effectively with them

About the Authors

Steven W. Flannes, PhD, combines a background of leadership, management, and project leadership positions with original training as a psychologist to create a career focused on assisting individuals, teams, and organizations in improving their effectiveness in the area of the people skills required for project and career success. He has taught at the graduate level for the University of Notre Dame and the University of California, Berkeley, Extension Program. He has conducted people skills workshops for project management professionals in the United States, Canada, and the United Kingdom and is a regular presenter on regional, national, and global levels for the Project Management Institute.

Ginger Levin, DPA, is a senior consultant in project management with more than 30 years of experience. She is also an adjunct professor for the University of Wisconsin-Platteville in its Master of Science in Project Management program and serves as the university’s program specialist in project management. Dr. Levin received her doctorate in public administration and information systems technology from The George Washington University (GWU), where she received the outstanding dissertation award for her research on large organizations; an MSA, with a concentration in information systems technology, also from GWU; and a BBA from Wake Forest University.