Essentials of Credit, Collections, and Accounts Receivable

  • 3h 36m
  • Mary S. Schaeffer
  • John Wiley & Sons (US)
  • 2002

Full of valuable tips, techniques, illustrative real-world examples, exhibits, and best practices, this handy and concise book will help you stay up to date on the newest thinking, strategies, developments and technologies in credit, collections, and accounts receivable.

About the Author

Mary S. Schaeffer holds a BS degree in mathematics and an MBA degree in finance. She is the editor of a credit newsletter for the Institute of Management and Administration (IOMA) and a full-time writer. She is also the author of Accounts Payable: A Guide to Running an Efficient Department and Essentials of Accounts Payable, both from Wiley.

In this Book

  • The First Step: Approving the Credit
  • The Second Step: Billing
  • The Third Step: Collecting the Money
  • Accounts Receivable Issues
  • Handling Deduction Issues
  • Interacting with Sales and Marketing
  • Customer Relations and Customer Visits
  • Letters of Credit and Other Security Interests
  • Legal Considerations Surrounding Credit
  • Bankruptcy
  • Technology in the Credit and Collections Department
  • Professionalism and the Future of the Credit Profession