Far from the Factory: Lean for the Information Age
- 6h 27m
- George Gonzalez-Rivas, Linus Larsson
- CRC Press
- 2011
If you currently employ knowledge workers who do most of their work on computers or with computers, access the Internet, utilize internal and external databases, use e-mail or other new messaging technology, then this book is for you. Quite simply, this handbook is for any organization with a lot of Web DNA that wishes to cut costs, improve performance, and stay perpetually competitive. It is for change agents or managers within those organizations who work with information and want to leverage the latest crop of tool sets to deliver on the promise of Lean for the modern, information-rich office.
- Provides an understanding of what practicing Lean means for the knowledge worker
- Explains how to respond to demands for knowledge
- Shows how to apply the knowledge worker tool box
- Defines waste in terms of the creation and consumption of information
About the Authors
George Gonzalez-Rivas has been a process improvement consultant for most of his life and has worked with several consulting companies, most recently as a partner for PA Consulting Group. He has advised telecom, energy, and product development organizations, and is the inventor of the Infel Matrix approach to information modeling. He is continuously improving his Lean skills. He is currently the national director of AnyLogic America.
Linus Larsson, until recently a partner at PA Consulting, is now pursuing new business ventures with The Quest Group while he is at work on yet another new book. As an advisor on strategy and performance improvement to large international corporations for more than 20 years, Linus has worked with high-performance companies in a range of industries, including manufacturing, financial services, health care, and business services. He has held senior management positions with several global business services corporations, where he has helped pioneer a number of Lean initiatives. His diverse experience and innovative approach, along with his record of success, make him a leading thinker, as well as a much sought after writer, speaker, and advisor on effective ways to apply Lean philosophy in a non-factory environment.
In this Book
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What is Knowledge Worker Lean?
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It Came from the Factory: The Origins of Lean
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The Perfect Information Storm
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The Great Modern Office Wasteland
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The I in CIO: Information Transformation
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How to Launch Your Lean Journey
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Model Information Flow: The Information Element and the Information Matrix
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How to Implement Knowledge Worker Lean
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How to Sustain Knowledge Worker Lean
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Change Management: Practical Lessons from Monks, Generals, and Fashion Models
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Knowledge Worker Lean: The Takeaway
