Five Dimensions of Quality: A Common Sense Guide to Accreditation and Accountability

  • 3h 34m
  • Linda Suskie
  • John Wiley & Sons (US)
  • 2015

Author Linda Suskie is internationally recognized for her work in higher education assessment, and she is a former vice president of a major regional accreditor. In Five Dimensions of Quality: A Common Sense Guide to Accreditation and Accountability in Higher Education she provides a simple, straightforward model for understanding and meeting the calls for increased quality in higher education ever-present in today's culture. Whether your institution is seeking accreditation or not, the five dimensions she outlines will help you to identify ways to improve institutional quality and demonstrate that quality to constituents.

For those wading through the accreditation process, which has become more difficult in recent years due to increasing regulation and pressure for greater accountability, Suskie offers expert guidance on understanding the underlying principles of the expectations of accrediting bodies. Using the model presented here, which is much easier to understand than the sometimes complex resources provided by individual accrediting bodies, American colleges and universities can understand what they need to do to earn and maintain their regional accreditation as well as improve overall institutional quality for their students. You'll be able to:

  • Identify ways to improve institutional quality
  • Demonstrate the quality of your institution to internal and external constituents
  • Avoid wasting time and energy on misguided institutional processes to comply with accreditation requirements

By focusing on why colleges and universities should take particular actions rather than only on what those actions should be, Five Dimensions of Quality gives them the knowledge and strategies to prepare for a successful review. It is an ideal resource for leaders, accreditation committee members, and everyone on campus.

About the Author

Linda Suskie is an internationally recognized speaker, writer, and consultant on a broad variety of higher education assessment topics. Her latest publication, the second edition of Assessing Student Learning: A Common Sense Guide (Jossey-Bass, 2009) ranks consistently as one of the top-selling books on assessment in higher education. Visit Linda's website, blog, and calendar of upcoming events at

Linda is now a freelance consultant on assessment and accreditation. Prior positions include servings as a vice president at the Middle States Commission on Higher Education and as director of the American Association for Higher Education's Assessment Forum. Her over 35 years of experience in college and university administration include work in assessment, institutional research, strategic planning, and quality management.

In this Book

  • Five Dimensions of Quality—A Common Sense Guide To Accreditation And Accountability
  • List of Jaron Alerts
  • List of Acronyms
  • Foreword
  • Preface
  • Why Is American Higher Education Under Fire?
  • Understanding American Accreditation
  • Quality—Committing to Excellence
  • Why Is This So Hard?
  • Integrity—Doing the Right Thing
  • Stewardship—Ensuring And Deploying Resources Responsibly
  • A Community Of People
  • Leadership Capacity And Commitment
  • Purpose—Who Are You? Why Do You Exist?
  • Goals And Plans—Where Are You Going? How Will You Get There?
  • Who Is A Successful Student?
  • Helping Students Learn And Succeed
  • Gauging Success
  • Good Evidence Is Useful
  • Setting And Justifying Targets For Success
  • Transparency—Sharing Evidence Clearly and Readily
  • Using Evidence To Ensure And Advance Quality And Effectiveness
  • Sustaining A Culture Of Betterment
  • Demonstrating Quality To Accreditors
  • Program Reviews—Drilling Down into Programs and Services
  • Where Do We Go From Here? A Six-Point Agenda for Ensuring and Advancing Quality
  • References