Games and Gamification in Market Research: Increasing Consumer Engagement in Research for Business Success

  • 6h 7m
  • Betty Adamou
  • Kogan Page
  • 2019

Games are the most engaging medium of all time: they harness storytelling and heuristics, drive emotion and push the evolution of technology in a way that no other platform has or can. It's no surprise, then, that games and gamification are revolutionizing the market research industry, offering opportunities to reinvigorate the notoriously sluggish engagement levels seen in traditional surveying methods. This not only improves data quality, but offers untapped insights unattainable through traditional methods. Games and Gamification in Market Research shows readers how to design ResearchGames and Gamified Surveys that will intrinsically engage participants and how best to use these methodologies to become, and stay, commercially competitive.

In a world where brands and organizations are increasingly interested in the feelings and contexts that drive consumer choices, Games and Gamification in Market Research gives readers the skills to use the components in games to encourage play and observe consumer behaviours via simulations for predictive modelling. Written by Betty Adamou, the UK's leading research game designer and named as one of seven women shaping the future of market research, it explains the ways in which these methodologies will evolve with technologies such as virtual reality and artificial intelligence, and how it will shape research careers. Alongside a companion website, this book provides a fully immersive and fascinating overview of game-based research.

About the Author

Betty Adamou is the Founder and Chief ResearchGame Designer at Research Through Gaming. In addition to developing ResearchGames on behalf of Fortune 500 companies and academic institutions alike, Adamou also guest lectures, writes about and gives keynote presentations and talks on Game-Based Research Methods. Adamou has won multiple awards for her work in entrepreneurship and innovation in market research.

In this Book

  • Foreword
  • Introduction
  • The Impact of Low Participant Engagement in Market Research
  • The Surprising Similarities between Digital Games and Online Surveys
  • Debunking Common Misconceptions in Market Research about Games and Gamification
  • Games and Gamification—Exploring Definitions and Why Games are So Engaging
  • The Differences and Similarities between Games and Gamification
  • An Ontology of Game-Based Research Methods—Defining Research-Games, Gamified Research and Surveytainment
  • The Scientific Foundation for Using Game-Based Research Methods—The Six Vital States and Their Benefit to Market Research
  • Game Culture—A Showcase of Intrinsic Engagement to Help Market Researchers
  • How Games and Gamification are Used for Engagement and Data Collection Outside of Research and Entertainment
  • The Triple E Effect—Games as Engaging, Emotive and Experiential Simulations for Research and Insight
  • Case Studies and Results from Game-Based Research
  • Five Things to Consider Before Using Games and Gamification for Market Research
  • Fifteen Ethics Guidelines for Designing and Making Game-Based Surveys
  • A Vocabulary of Play for Game-Based Research—Game Terminologies and Inspiration
  • Game-Based Research Design—Ten Tips for Building the Right Foundations
  • Introducing Smart Intuition and Meaningful Creativity (SIMC)
  • Overcome These Four Concerns about Game-Based Survey Design
  • Design Your Game-Based Research—Play ‘20 for 20’
  • Stakeholder Onboarding and Preparing to Build Your Game-Based Survey Design
  • Tailor-Made versus Ready-Made Game-Based Surveys—Differences, Benefits and Drawbacks
  • Build Mode—Create, Playtest, Maintain and Launch Your Game-Based Survey
  • Analysing the Quality of Game-Based Research Designs
  • Building a Career in Game-Based Research
  • The Future of Game-Based Research
  • Final Words
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