Improving Business Performance With Lean, Second Edition

  • 4h 4m
  • James R. Bradley
  • Business Expert Press
  • 2015

Lean was first applied in manufacturing, arguably evolving out of the Toyota Production System, it is now applied widely to service and administrative processes as well. Lean, in comparison with other business improvement processes such as Six Sigma, relies on intuitive concepts rather than complex mathematics. Thus, a short, non-technical, understandable, and engaging text can successfully convey the essential principles of Lean and empower the reader. Besides describing the concepts of Lean, plentiful examples and brief case studies illustrate the application of Lean in different contexts including manufacturing, healthcare, food service, administrative processes, distribution, and retail. Besides giving a clear idea of how to apply Lean in various contexts, the examples illustrate which Lean tools are most appropriate in the various contexts.

About the Author

James R. Bradley received his PhD in industrial engineering from Standford University, his BE in mechanical/electrical engineering from General Motors Institute, and his MBA from Tuck School at Dartmouth College.

In this Book

  • A Brief Introduction to Lean
  • The Motivation for Implementing Lean
  • A Framework for Applying Lean
  • How to Map and Analyze a Process
  • The Need for Reduced Variation in Processes
  • Simplify and Streamline
  • Standardize
  • Visual Systems
  • Mistake-Proof Processes and Product Designs
  • Synchronize
  • Collocate
  • Reduce Changeover Time
  • Successful Implementation of Lean
  • Conclusions and Summary
  • Exercises
  • Case Studies
  • Notes
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