Key Performance Indicators (KPI) Fourth Edition: Developing, Implementing, and Using Winning KPIs
- 5h
- David Parmenter
- John Wiley & Sons (US)
- 2021


This book includes a more concise KPI methodology with clear implementation guidance, original insights on how other areas of performance management can be corrected, and new in-depth case studies. A revised starter kit is included to identify critical success factors.